Accounting Onboarding Manager
What if your accounting expertise helped transform the way an entire profession works?
At Pennylane, we have a strong conviction: accounting experts deserve tools that match the caliber of their profession. Tools that save them time on repetitive tasks, so they can focus on what really matters: advisory, support, and client relationships. That's why we built an all-in-one platform that brings together accounting experts and business leaders on the same tool.
We are currently recruiting someone with experience in an accounting firm, with at least three complete fiscal periods under their belt. By knowing the profession from the inside, this person will be able to best support the firms joining us during their onboarding on Pennylane.
🌍 WHAT IS PENNYLANE?
Pennylane is a French fintech among the most dynamic in the country, currently in full expansion on a European scale.
In 6 years of existence, we have managed to:
💻 Position ourselves in the market as an innovative accounting and financial management solution provider
💰 Raise a total of 400 million euros from renowned investors, including Sequoia, the flagship fund of Silicon Valley, known for having supported Google, Facebook, Airbnb, Stripe, Paypal and many others at their start
👨👩👧👦 Grow from 7 co-founders to a team of 1000 employees, with an average rating of 4.9/5 on Glassdoor and 94% of Glassdoor reviewers who would recommend PL to their loved ones!
🌍 Build an international team composed of employees from 25 different countries, with a very flexible remote work culture
🤝 Gain the trust of thousands of users and obtain excellent feedback https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 900,000 VSE/SME and more than 6000 accounting firms use Pennylane in France!
Pennylane is the all-in-one platform that brings together accounting experts and business leaders on the same tool to better manage their business.
🎯 YOUR ROLE
You are joining the Training & Onboarding team, at the heart of the relationship with our partner firms. You are their first point of contact after signing: the one who gives them confidence, who structures their skill development, and who ensures that their transition to Pennylane goes well, really well.
It is a hybrid role, combining project management, professional training, and client relations. You are not there for theoretical pedagogy: you support finance professionals in their daily lives, with concrete stakes and real deadlines.
📋 YOUR DAILY MISSIONS
Firm Welcome and Scoping
- Lead the kickoff meeting: objectives, scope, milestones, roles
- Identify the points of contact and the sponsor on the firm's side
- Clarify calendar constraints and lay the foundations for a structured collaboration from the first exchange
Training Path
- Deliver the training kit and enroll teams in Pennylane collective sessions
- Track participation, follow up with teams, and ensure everyone is getting on board
Setup and Migration
- Define prerequisites and establish a dated and realistic schedule
- Organize short and regular unblocking slots
- Centralize feedback: handle what is within your responsibility, transmit technical subjects to the right teams (Migration, Support, Product)
Follow-up and Reporting
- Keep a dashboard up to date: progress, adoption, incidents, risks
- Produce clear and actionable reports after each follow-up meeting
- Prepare a structured handover file for the team in charge of long-term follow-up
Change Management
- Provide tools to the sponsor and internal point of contact to relay the right information to their teams
- Collect field feedback and identify friction points
- Contribute to the continuous improvement of materials: FAQ, practical guides, document templates
🙋 THE PROFILE WE ARE LOOKING FOR
- Experience in an accounting firm with at least 3 complete fiscal periods: you know the cycles from the inside: bookkeeping, auditing, VAT, closing
- Experience in client support or training is a real asset
- Comfortable with collaborative tools: Google Workspace, shared spreadsheets, videoconferencing, asynchronous messaging
- Professional credibility: firms speak to you as equals, you understand their stakes without them needing to explain everything
- Sense of service and reliability: you do what you say, within the deadlines you announce
- Taste for continuous improvement: every onboarding is an opportunity to learn and do better next time
⚙️ THE RECRUITMENT PROCESS
We wanted a clear process without unnecessary steps:
- A first exchange with a Business Recruiter — to get to know each other and lay the foundations
- An interview with a Team Leader Project Manager — to dive into the core of the position
- A practical case with a Project Manager — to see how you work concretely
- A final meeting with Inès, Head of Partner Success Front — to validate alignment on vision and culture
🎁 WHAT WE CAN OFFER YOU:
🏥 Health insurance among the best on the market (Alan Blue and Alan Mind)
🍜 Meal vouchers (Carte Swile)
🏝 Between 6 and 12 additional RTT days on top of the 5 weeks of paid leave
🇬🇧 The possibility to perfect your English thanks to Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds
🧑💻 A dedicated monthly budget for all our Pennylaners, promoting working from home or in coworking spaces
🏢 Easy access to our offices, located a few minutes from Saint Lazare in the heart of Paris
💵 A BSPCE package
🏃♀️ Access to 8000 gyms all over France and more than 300 wellness activities via our partner Gymlib
💻 A Mac
🎉 We practice many sports together and are keen to meet regularly around company events such as Tech Days (which allow remote Pennylaners to meet every 3 months) or our annual company seminar, which fosters great moments of cohesion for everyone.
TO THRIVE AT PENNYLANE, YOU WILL NEED TO:
-Speak English (the level is evaluated and appreciated based on the department you are applying for)
-Enjoy working in a constantly changing environment
-Make collaboration a priority within your team or with other stakeholders
-Have enough perspective to prioritize high business-impact actions in your daily activity.
We know that some people are less likely to apply than others if they feel they do not meet all the criteria.
If you are hesitating, we encourage you to apply anyway: who knows, it could be the beginning of a significant and lasting collaboration!
IMPORTANT INFORMATION FOR CANDIDATES
Recruitment scams are on the rise. We invite you to remain vigilant during your exchanges.
Application only via our official channels: apply exclusively via our offers published on our official platforms (career site, official partner pages).
Systematically check the sender's email address: our communications are sent from professional addresses with the domains @pennylane.com http://pennylane.com or @pennylane-partners.com .
We will never ask you for payment, nor for financial information (bank details, payment for an interview, purchase of equipment, etc.) as part of the recruitment process.
If such a request is made to you, it is a fraud. We invite you not to respond and to report it to us immediately."
Encouraging diversity, equity, and inclusion in all its forms, Pennylane offers an inclusive, caring, and growth-oriented work environment, in our offices and remotely. We are committed to providing the same opportunities to all our candidates, regardless of their social and ethnic origins, gender, religion, sexual orientation, or disability.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement