FRONT DESK SUPERVISOR - 4* BOUTIQUE HOTEL (M/F)

Our 34-suite 4-star boutique hotel is looking for a Front Desk Supervisor to join its team. Under the direction of the Chef de Réception, you will hold a central position within the establishment. A position that is, above all, versatile

Due to the small capacity of our establishment, we are looking for someone who particularly appreciates versatility and hands-on work. With us, the position of Front Desk Supervisor is not limited to the desk: everyone actively participates in the smooth running of the hotel and the satisfaction of our guests.

Your missions

Welcoming French and international clientele Check-in, check-out, reservations, invoicing, and payments Management of guest requests and follow-up on complaints Monitoring and transmission of instructions between teams Ensuring the proper maintenance of common areas and the reception Coordination with housekeeping teams Occasional verification of rooms and their compliance before guest arrival Management and follow-up of luggage storage Participation in various operational tasks necessary for the smooth running of the establishment Versatility, mutual aid, and the ability to step outside the strict framework of the reception are essential to succeed in this position.

Profile sought

You have proven experience in hotel reception, ideally in a 4-star establishment or a boutique hotel.

Mastery of Medialog required Fluent English required Irreproachable presentation and excellent elocution Sense of service and attention to detail Autonomy, reactivity, and organization Team spirit and a true taste for versatility Ability to manage priorities Above all, we are looking for a dynamic, involved, and operational person who understands how a human-scale hotel operates.

Conditions

Full-time position 2 consecutive days off </body><<<