Senior Consultant (m/f/d) – Salesforce Functional (Sales, Service & Commerce)
Your tasks
Why we are looking for support
As a Senior Functional Consultant, you’ll help international clients design and deliver Salesforce programs across Sales, Service, and Commerce—focusing on real outcomes, not just implementation checklists.
You’ll take ownership of functional design, lead workshops with business and IT stakeholders, and collaborate across delivery streams in multi-country programs.
What you will find with us:
Your tasks
Lead functional solution design across Salesforce Sales Cloud, Service Cloud, and B2B Commerce
Facilitate workshops to capture requirements and define user journeys, data flows, and process models
Translate business needs into functional designs and user stories—grounded in scalable, value-driven architecture
Collaborate with solution architects, developers, and test leads across global delivery teams
Support system configuration, testing, deployment planning, and user enablement
Contribute to proposals, client demos, and solution planning in pre-sales cycles
Requirements
We’re looking for experienced Salesforce consultants with a strong consulting mindset and a deep understanding of how companies sell, serve, and grow.
5–8+ years of experience in CRM or commercial process transformation
Proven track record working as a functional lead or business analyst in Salesforce Sales, Service, or Commerce projects
Hands-on experience running client-facing workshops and designing scalable CRM solutions
Understanding of lead-to-order, service lifecycle, or digital commerce processes
Experience in structured delivery environments or large consultancy setups
Fluent English; other languages (e.g. Greek, German, French) are a plus
Delivered Salesforce-based commercial solutions in a consulting environment
Experience working in or with large international consultancies (e.g. Deloitte, Accenture, PwC, Capgemini, or similar)
Worked across multi-country project settings, navigating both business and IT stakeholder landscapes
Nice to Have
Salesforce certifications (Sales Cloud Consultant, Service Cloud Consultant, B2B Commerce Admin)
Experience in industries such as Consumer Goods, Retail, Manufacturing, or Life Sciences
Familiarity with CRM-related integrations (e.g. SAP, CPQ, marketing automation)
We offer
High-impact client programs focused on commercial growth and execution
An environment that values structure, ownership, and delivery excellence
A team that blends industry knowledge with hands-on consulting skills
Opportunities to grow into solution architect, stream lead, or engagement manager roles