Your tasks
- Oversee the daily operations of the wine shop and ensure smooth business activities.
- Manage stock levels, monitor inventory, and prevent stock shortages, damage, and losses.
- Ensure proper storage, handling, and display of wines and other beverages.
- Supervise sales attendants, cashiers, and other shop personnel.
- Monitor sales performance, set targets, and implement strategies to increase revenue.
- Manage customer enquiries, complaints, and relationships to ensure customer satisfaction.
- Coordinate purchasing, stock replenishment, and relationships with suppliers.
- Monitor daily sales, cash handling, expenses, and sales records.
- Ensure accurate pricing, product labelling, and stock documentation.
- Maintain cleanliness, organization, and attractive product displays within the shop.
- Ensure compliance with applicable business regulations and alcohol sales requirements.
- Prepare daily and monthly sales, inventory, and operational reports for management.
- Identify opportunities to improve profitability, reduce costs, and grow the customer base.
Requirements
- HND in Business Administration, Marketing, Hospitality Management, or a related field.
- Minimum of 3–5 years of relevant experience in retail operations, preferably in a wine shop, liquor store, supermarket, or beverage retail business.
- Good knowledge of wines, spirits, and other alcoholic beverages is an advantage.
- Strong sales, customer service, inventory management, and leadership skills.
- Basic accounting and cash-handling knowledge.
- Proficiency in Microsoft Excel and point-of-sale (POS) systems.
- Excellent communication, organizational, and problem-solving skills.
- Honesty, attention to detail, and the ability to work with minimal supervision.
