Technical Project Manager

About the job

Term: 12 months

Location: Jeddah, KSA

Division: Retail Banking / Cards

Reports to: Head of Cards

Relevant experience

Moneythor Personal Financial Management (PFM) system

Project management, agile methodology

Cards, loyalty and digital banking

Mandatory requirements

Experience of technical project management for cards, loyalty or digital banking

Knowledge of Moneythor PFM system

Understanding of customer lifecycle, portfolio management and loyalty

Purpose of the project

The Technical Project Manager will play a pivotal role in providing post development support and implementing use cases for a cutting-edge Personal Financial Management (PFM) module on the Moneythor Engine. This role requires a blend of technical acumen, strong business sense, and outstanding stakeholder management skills to drive the post rollout support and integration of innovative PFM solutions.

Key activities

Support client business team to prioritize PFM use cases through deep technical knowledge of product features and client technical capabilities

Coordinate between client teams (Business / IT / Digital / Info Sec / Data) on PFM related technical requirements to ensure deployment progress

Provide on-ground support to resolve specific technical challenges pertaining to integration to assets and/or tech partners

Advocate and communicate the solution to the relevant stakeholders and propose roadmap changes if necessary

Facilitate use case deployment according to set timelines in collaboration with third parties (if applicable)

Provide full project management documentation and track timelines and deliverables for digital projects

Actively and efficiently liaise with product and account management functions with feedback

Risk management: identify potential project risks and develop mitigation strategies to minimize impact on project delivery

Quality assurance: oversee testing and validation processes to ensure the PFM module meets business and technical requirements

Continuous improvement: gather feedback post-implementation to refine use cases and improve the PFM module’s performance and user experience

Qualifications / expectations required

BS degree in computer science or similar technical degree or equivalent practical experience

Software project management experience; Moneythor knowledge is a plus

8+ years of experience in IT / app development related operations

Experience in a payments / banking environment is preferred

Experience communicating and interacting with senior stakeholders in the bank for periodic updates

Ability to multi-task in a fast-paced, deadline-driven environment

English fluency required; Arabic preferred