Pensions Administrator

About the company

We are partnering with a Leeds based pensions firm, who are looking to hire a Pension Administrator to join their administration department on a permanent basis.

Your tasks

You will play a key role in providing quality DB and Hybrid pension scheme administration, ensuring high standards of customer satisfaction, data accuracy and adherence to service level agreements.

• Scheme Administration & Calculations: Own and manage all aspects of the Pension Administrator role, including DB calculations, member enquiries, and ad-hoc project work.
• Data & Quality Control: Check the accuracy of member and employer data, and verify the quality and quantity of both your own work and that of colleagues.
• Workflow & Improvements: Take ownership of delegated tasks with a sense of urgency, contribute to team meetings, and help identify and implement process improvements.
• Customer Care & Team Support: Prioritise workloads, build cross-functional relationships, mentor team members, and act as an ambassador for the business.

Requirements

Experience & Skills Required

• Experience working within Defined Benefit pensions, specifically including benefit calculation experience.
• GCSEs (or equivalent) at grades C / 4 or above in Maths and English.
• Proficiency in Microsoft Word and Excel.
• Strong communication skills, enthusiasm, and the ability to work under pressure using your own initiative.
• Studying towards or completed relevant professional qualifications (e.g., CPC, DPA, CPA) is highly desirable.