Commercial Account Handler – Property Owners focused

Pavilion Recruitment SolutionsSurreyreedpublished 10/06/2026
Must-have:SeniorHybrid

About the company

Twickenham | Hybrid We’re working with an established, independent Lloyd’s insurance broker with a strong reputation across the UK market. Known for their specialist expertise and friendly, supportive culture, they’re now looking to add a Commercial Account Handler to their growing team.

Your tasks

This is a new business-focused role, with around 70% of the portfolio centred around Property Owners, alongside Commercial Combined, PI and Liability risks.

  • Predominantly handling inbound new business, with a small renewal allocation of 5-10 renewals per month
  • Dealing with residential and commercial Property Owners risks
  • Managing enquiries from individual landlords through to blocks of flats and mixed-use properties
  • Obtaining quotations and negotiating with insurers
  • Using Acturis for standard risks
  • Developing new business through inbound leads, cross-selling and self-generated opportunities
  • Working closely with experienced handlers on larger and more complex risks

Requirements

  • 12+ months’ commercial insurance experience, ideally within a broking environment
  • Private Clients experience with strong property exposure will also be considered
  • Good understanding of commercial insurance products and terminology
  • Confident dealing with clients and insurers
  • Strong communication and relationship-building skills
  • Commercially minded with a genuine interest in new business
  • Organised, proactive and detail-focused
  • Acturis experience would be advantageous

What we offer

You’ll receive full support and training, including shadowing a senior new business handler during your first few months. Initially, you’ll focus on smaller risks before gradually taking on more complex business.

Other

Commercial Account Handler – Property Owners bias, New Business & Renewals