hotel manager
Education:
Bachelor's degree.
Work site environment:
Non-smoking.
Work setting:
Hotel, motel, resort.
Tasks:
- Develop and implement policies and procedures for daily operations.
- Recruit and hire staff.
- Supervise staff.
- Conduct performance reviews.
- Negotiate with suppliers for the provision of materials and supplies.
- Conduct training sessions.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Prepare budgets and monitor revenues and expenses.
- Arrange for and oversee maintenance activities.
- Enforce policies and procedures.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Establish work schedules.
Supervision:
5-10 people.
Certificates, licences, memberships, and courses :
First Aid Certificate.
Security and safety:
Criminal record check.
Transportation/travel information:
Valid driver's licence.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Large workload.
Personal suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Team player.
Employment terms options:
- Evening.
Experience:
2 years to less than 3 years.
Employment terms options:
- Morning.
- On call.
- Weekend.
- Overtime required.
Support for newcomers and refugees:
- Supports newcomers and/or refugees with foreign credential recognition.
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
Support for youths:
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
Support for Indigenous people:
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
Support for mature workers:
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .