medical receptionist

*About the Position*

Paris Heart Clinic is looking for a friendly, organized, and dependable *Medical Receptionist* to join our team. Our clinic provides cardiology consultations and non-invasive cardiac testing, including echocardiograms, ECGs, stress testing, and Holter monitoring.

*This position requires working at both our Paris and Kitchener clinics. Applicants must be available to work at either location as scheduled and be able to reliably commute to both.*

As one of the first points of contact for patients and referring offices, you will help create a welcoming patient experience and keep daily clinic operations running smoothly. The ideal candidate communicates clearly, pays close attention to detail, and can manage a busy reception desk while remaining professional and compassionate.

*Key Responsibilities*

• *Patient reception:* Welcome and register patients, verify identification and health card information, update contact details, and ensure required paperwork is completed accurately.
• *Appointment scheduling:* Book and confirm consultations, cardiac testing, and follow-up appointments; manage cancellations and schedule changes; and provide clinic-approved preparation instructions.
• *Communication:* Answer telephone calls, respond to messages, and communicate professionally with patients, referring physicians, and other healthcare offices. Direct clinical questions and urgent concerns promptly to the appropriate clinical staff.
• *Referral and records management:* Process incoming referrals, obtain missing information, prepare patient charts, and accurately scan and organize documents within the electronic medical record system.
• *Clinic coordination:* Work closely with physicians, technologists, and administrative colleagues to support patient flow and coordinate appointments, including Holter monitor pickup and return scheduling.
• *General administration:* Maintain an organized reception area, assist with routine office tasks, and protect patient privacy and confidentiality at all times.

*Qualifications and Skills*

• Previous experience in medical reception, medical office administration, or a similar patient-facing healthcare role is preferred. Experience in a cardiology or specialist clinic is an asset.
• Strong computer skills and familiarity with electronic medical records, appointment scheduling, and accurate data entry. A medical office administration diploma or certificate is an asset.
• Excellent verbal and written communication skills, a professional telephone manner, and a patient, respectful approach when assisting patients and families.
• Strong organizational skills, attention to detail, and the ability to prioritize competing tasks while working independently and as part of a team.
• Reliability, punctuality, and availability to work at both the Paris and Kitchener locations.

*How to Apply*

Please email your resume and a brief introduction to _*jobs@parisheartclinic.com*_ with the subject line *?Medical Receptionist Application ? [Your Name]?.*

Include your relevant experience, availability, and earliest possible start date. *Please confirm that you are available to work at both our Paris and Kitchener clinics.*

Paris Heart Clinic welcomes applications from qualified candidates of all backgrounds. Accommodations are available upon request throughout the recruitment process.

Pay: $20.00-$22.00 per hour

Work Location: In person