Front Desk / Office Assistant
About Us:
At Paramedic Services of Illinois, we are dedicated to providing compassionate and high-quality emergency medical care to our community. Our company culture is centered around the belief that every individual deserves prompt and professional medical attention delivered with empathy and respect.
About the Role We are looking for a friendly, organized, and proactive Front Desk / Office Assistant to be the welcoming face of our office and keep daily operations running smoothly. This role is an excellent fit for someone who is highly organized, self-directed, and takes ownership of their responsibilities without needing close supervision. If you enjoy supporting a team and take pride in maintaining a professional and well-organized workplace, we would love to hear from you.
Key Responsibilities Reception & Communications
Answer and direct all incoming phone calls in a professional and courteous manner
Screen calls and route them to the appropriate team members
Greet and screen office visitors, ensuring a warm and professional first impression
Offer coffee, water, or other refreshments to guests upon arrival
Office & Kitchen Maintenance
Order and maintain inventory of office supplies, ensuring stock levels are adequate
Oversee the upkeep and cleanliness of the office kitchen and common areas
Coordinate ordering and pickup of lunches for office meetings and events
Administrative Support
Assist with planning and coordinating internal office events
Scan, organize, and maintain employee files, ensuring records are accurate and up to date
Assist with general filing and organization of office documents and records
Monitor and maintain records within the ShareFile document management system
Processing virtual credit card transactions and maintaining related records
Provide general administrative support to staff and management as needed
Qualifications Prior experience in a receptionist, front desk, or administrative role preferred
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Ability to multitask and prioritize in a dynamic office environment
Professional, friendly demeanor with a customer-service mindset
Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities.
What We Offer Competitive pay commensurate with experience
Comprehensive benefits package including health, dental, and vision
Paid Time Off/Sick Time
Holiday Pay
401k with company match
Flexible Benefits Plan (FSA)
Employer Paid Life Insurance
Supportive and collaborative team environment
Opportunities for growth and professional development
At Paramedic Services of Illinois, our company culture is built on the foundation of compassion, professionalism, and teamwork. For over 50 years, we have been committed to creating a supportive and inclusive work environment where every team member is valued and respected. Our philosophy extends not only to our patients but also to our employees, who play a vital role in fulfilling our mission of providing exceptional emergency medical care to our communities.
Join our team at Paramedic Services of Illinois and be part of a company that truly cares about its employees and the communities we serve.