Business Development Specialist, Digital Partners
Are you passionate about digital commerce, strategic partnerships, and driving growth through leading online marketplaces? At Pandora, we're looking for a commercially driven Business Development Specialist, Digital Partners to join our Global eCommerce team!
In this role, you will be responsible for developing and growing strategic digital partnerships, with an initial focus on scaling Pandora's collaboration with Zalando across Europe while helping shape the future of our broader Digital Partner strategy. You will work at the intersection of business development, partner management, commercial performance, and operational execution, collaborating with stakeholders across markets and functions to unlock new growth opportunities for the world's largest jewellery brand.
As Business Development Specialist, Digital Partners, you will play a key role in accelerating Pandora's growth across marketplaces, multi-brand platforms, and strategic digital partners.
You will own relationships with key partners, develop joint growth plans, identify new opportunities, and ensure strong commercial and operational performance across markets. The role combines strategic thinking with hands-on execution and offers significant exposure to senior stakeholders internally and externally.
Key responsibilities
Drive Digital Partner Growth and Strategy
Identify and evaluate opportunities to expand Pandora's presence across marketplaces and strategic digital partnerships
Develop business cases and value propositions for new partner initiatives and market expansion opportunities
Lead assessments of future operating models and growth opportunities that support incremental revenue while protecting brand equity and profitability
Work closely with cluster and global stakeholders to ensure alignment between partner initiatives and broader commercial objectives
Own market-level forecasting and commercial performance tracking, including sell-in, sell-out, profitability, marketing investments, and performance against approved business cases
Manage Strategic Partner Relationships
Build and maintain strong relationships with key partners, including marketplaces, agencies, and strategic digital commerce providers
Serve as the primary point of contact for commercial discussions, negotiations, issue resolution, and strategic alignment
Develop and execute joint business plans that drive mutual growth and long-term partnership success
Monitor partner performance against revenue, profitability, customer acquisition, and operational KPIs
Lead weekly, monthly, and quarterly business reviews with clear actions, ownership, timelines, and escalation plans
Deliver Market Intelligence and Commercial Insights
Monitor digital commerce trends, marketplace developments, competitor activity, and emerging partnership models
Analyse customer acquisition trends, commercial performance metrics, and market opportunities to inform recommendations
Develop frameworks and reporting tools that enable data-driven decision making
Stay ahead of industry developments and translate insights into actionable opportunities for Pandora
Lead Cross-Functional Execution and Operational Excellence
Drive launch readiness for new partner initiatives across markets
Coordinate assortment planning, inventory management, fulfilment, content deployment, reporting, and issue resolution activities
Collaborate with Commercial, Merchandising, Operations, Technology, Marketing, Finance, and Legal stakeholders to ensure successful execution
Work closely with technical teams on partner integrations and data flows between Pandora and partner platforms
Support operational optimization initiatives that improve performance, efficiency, and scalability
Influence and Collaborate Across the Organization
Act as the key link between global teams, regional clusters, and external partners
Prepare executive updates, business reviews, and strategic recommendations for senior leadership
Communicate risks, opportunities, and performance insights in a clear and compelling way
Support and coach cluster stakeholders on best practices for managing and growing digital partner relationships
What we are looking for
You are commercially minded, relationship-oriented, and motivated by identifying opportunities that create long-term value. You enjoy navigating complexity, building alignment across stakeholders, and balancing strategic thinking with operational execution.
You are proactive, collaborative, and comfortable taking ownership in a fast-moving environment where priorities evolve and growth opportunities emerge quickly.
We imagine that you bring:
4+ years of experience within Business Development, E-commerce, Marketplace Management, Commercial Strategy, Digital Partnerships, or a similar commercial role
Proven experience managing partner relationships and driving commercial growth
Strong commercial acumen and the ability to translate data into actionable business recommendations
Experience working in cross-functional and international environments
Strong stakeholder management and communication skills, including experience engaging with senior decision-makers
Professional proficiency in English
Experience from fashion, jewellery, consumer goods, retail, marketplaces, or digital commerce environments will be a significant advantage.
Your new team
As part of Pandora's Global eCommerce organization, you will join a team shaping the future of digital growth for the world's largest jewellery brand.
The Digital Partners team is responsible for accelerating Pandora's growth through marketplaces, multi-brand retailers, social commerce, online presence of distributors and other strategic digital partnerships.
Additional information
Global Career Band: 5B
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com .
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.