Operations Manager

We are looking for a responsible, detail-oriented and highly efficient Operations & Project Coordinator to support our day-to-day operations, customer orders and project execution.

This role is mainly responsible for daily coordination and execution , working closely with customers, logistics teams, workers, suppliers and our quotation team to ensure that every order and project is completed smoothly and on time.

Key Responsibilities

• Reply to and follow up on customer enquiries via WhatsApp and Email .
• Coordinate customer orders, quotations, delivery schedules and project requirements.
• Communicate with the quotation/sales team to ensure customer requirements are clearly understood and quotations are followed up promptly.
• Coordinate logistics, goods receiving, delivery and site arrangements .
• Arrange and coordinate workers for delivery, carrying, installation and site activities.
• Attend site meetings when required and assist with on-site coordination.
• Manage day-to-day project execution, including site activities, equipment deployment and proper records.
• Coordinate with clients, consultants, contractors, suppliers and local authorities to ensure smooth project progression.
• Supervise and coordinate on-site teams, including Heavy Lift Specialists, where required.
• Handle urgent operational matters and provide support for carrying, installation or site work when necessary .
• Ensure all activities are carried out according to safety and operational requirements.
• Maintain proper records of deliveries, site activities, project progress and customer requirements.

What We Are Looking For

• Minimum Diploma in any field.
• Prior experience in sales, operations, project coordination, logistics, procurement or customer service is an advantage.
• Experience or knowledge in construction, furniture, interior design or carpentry will be an added advantage.
• Strong communication and coordination skills.
• Highly responsible, detail-oriented and strong in execution.
• Able to manage multiple tasks and follow up on matters independently.
• Willing to communicate with customers, workers and suppliers on a daily basis.
• Comfortable with occasional site visits and hands-on operational work.
• Proficient in Microsoft Office and AI tools .
• Positive attitude, willing to learn and able to work in a fast-paced environment.

Training & Benefits

• Internal training provided
• Transportation reimbursement for work-related travel
• 5 working days per week
• Working hours: 9:00 AM – 6:00 PM, Monday to Friday
• 12 days annual leave
• 14 days medical leave
• 1 day birthday leave

Who We Are Looking For

We are looking for someone who is hands-on, organised, detail-oriented and highly accountable .

If you are the type of person who likes to get things done, follow up until completion, coordinate people and solve problems quickly , you will have strong growth opportunities with us.