Client Relationship Officer

Responsiblities:

The Client Relationship Officer is responsible for managing and strengthening relationships with clients. Ensuring service excellence, driving client satisfaction, and supporting business growth. Reports To: Head of Operations. Main Contact Point: Answer client calls, chats, and emails quickly and clearly. Problem Solver: Listen to client complaints and fix issues with other teams. Relationship Builder: Call clients to check if they are happy with the service. Sales Support: Find new ways to sell more products or upgrades to current clients. Feedback Sharer: Tell company leaders what clients like or dislike so the business can improve.

Requirements:

Minimum qualification of BSc. 2 years of previous experience in a similar role.

  Remuneration: NGN  150,000