Photography Salesperson - All Inclusive Hotel

The Palace Company is a leading hotel group in Mexico with an international presence, recognized for offering luxury experiences through brands such as Palace Resorts, Moon Palace Resorts, Le Blanc Spa Resorts, and Baglioni Hotels & Resorts. With more than 14,000 collaborators, we distinguish ourselves through our exceptional service, constant innovation, and commitment to the development of our talent. If you wish to be part of a solid company, with growth opportunities and a collaborative work environment, we invite you to apply and join us as a PHOTOGRAPHY SALESPERSON.

Objective: To promote and sell photographs to hotel guests, offering a personalized and memorable experience, ensuring high levels of customer satisfaction and fulfillment of sales goals. To contribute to the profitability of the photography area through friendly, proactive, and persuasive service. To create a welcoming and attractive environment for our guests, while simultaneously establishing solid relationships with the various hotel departments. Their main function is to schedule: confirm appointments and sell photographs, contributing to the fulfillment of the team's objectives.

Requirements:

• Approach guests in a friendly, respectful, and proactive manner in common areas of the hotel (beach, pool, activities, etc.).
• Offer and sell photography packages to guests at the point of sale.
• Explain products and prices in a clear and attractive manner.
• Ensure the provision of correct and accurate information regarding prices, schedules, and general information.
• Provide advice on the best options according to the client's needs (family sessions, individual photos, couples, activities, etc.).
• Collaborate with photographers to coordinate sessions and ensure timely delivery of material.
• Plan and coordinate daily sessions and photographer assignments.
• Perform delivery to each client according to their final selection of photographs via an online gallery.
• Participate in the selection and exhibition of photographs for sale.
• Manage points of sale and collections through the hotel system.
• Maintain a positive and professional attitude with guests.
• Handle complaints or problems with the highest level of professionalism.
• Participate in training on sales techniques and product knowledge.
• Apply sales and closing techniques to reach daily and weekly goals.
• Record schedules, sales, and general information of the sessions; as well as maintain updated income control.
• Participate in results meetings and propose improvement strategies.
• Supervise the quality of images before showing them to the client.
• Supervise and verify that the scheduler (if applicable) complies with the assignment and confirmation of photography sessions.
• Motivate and manage their work team so that each member meets their objectives.
• Coordinate with the scheduler the daily planning of sessions according to demand and team availability.
• Review that scheduled appointments are correctly registered in the system.
• Follow up on the attendance and punctuality of the scheduler (if applicable) and photographers in their operational duties.
• Report any incident, omission, or need related to schedule management to the supervisor.
• Guarantee that the workflow between the scheduler (if applicable), the photographers, and the sales area is efficient and without delays.
• Take care of the cleanliness, order, and presentation of the sales area.
• Take care of the equipment assigned within their point of sale. (Computers, tablets, QR devices, uniforms, etc.).
• Update promotional material or photograph samples according to seasons or events.
• Request customer feedback regarding the service.

Benefits:

• Social Security
• Uniforms
• Savings fund
• Grocery vouchers

Be part of the Palace resorts family; if you qualify, remember to apply through this medium by sending your updated CV.

Requirements

• Minimum education: Upper secondary education - Bachillerato General
• Less than 1 year of experience
• Languages: English
• Age: between 22 and 45 years
• Knowledge: Friendliness, Positive thinking, Customer prospecting, Goal-oriented work, Sales, Field sales

Keywords: salesman, saleswoman, seller, vendedor, comercial, salesperson