Housekeeping Supervisor - All inclusive Hotel +1000 rooms

The Palace Company is a leading hotel group in Mexico with an international presence, recognized for offering luxury experiences through brands such as Palace Resorts, Moon Palace Resorts, Le Blanc Spa Resorts, and Baglioni Hotels & Resorts. With more than 14,000 collaborators, we distinguish ourselves through our exceptional service, constant innovation, and commitment to the development of our talent. If you wish to be part of a solid company, with growth opportunities and a collaborative work environment, we invite you to apply and join us as:

HOUSEKEEPING SUPERVISOR

Specific knowledge: Office Suite, Hotel Operating Systems, English A2+

Ensure compliance with cleaning and presentation standards in the rooms, as well as the performance of assigned personnel, in order to provide a high-quality service to the guest.

FUNCTIONS

• Coordinates the delivery of rooms, work equipment, and daily reports to room attendants, ensuring that personnel comply with the activities assigned in the established shifts.
• Supervision and training of personnel to comply with presentation standards.
• Inspects and performs checklists of vacant and occupied rooms, ensuring their order, cleanliness, and maintenance.
• Provides feedback to room attendants who receive penalties for non-compliance with standards.
• Performs inventories of linens and operating equipment.
• Covers the functions of the Housekeeping Secretary when they are absent and assists in the placement of amenities in rooms for special requests.

Benefits:

• Savings fund 10.5%
• Savings fund (Caja de ahorro)
• Employee dining room
• Grocery vouchers
• Uniforms
• Transportation.

-Requirements-

Minimum education: Upper secondary education

• General High School 1 year of experience

Languages: English Age: between 25 and 45 years old

Keywords: residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan, mucama, ama, doncella, governanta, sirviente, attendant, criado, servant