Customer Service Support

Responsibilities: Reporting directly to the supervisor, your responsibilities will include the following: Attend inbound calls Attend to email enquiries Attend to call-back requests from customers Ensure follow-up on escalated cases Perform investigation for cases Other ad-hoc duties as assigned by Team Leaders or Supervisors Requirements: Proficient in English Basic MS office knowledge - Words & Excel A team player with good interpersonal and communications skills Self-motivated and able to work independently with minimal supervision Job Type: Part-time