Receptionist

JOB DESCRIPTION

Location: Tema

Industry: Manufacturing

Reports To: Human Resources Officer

Our client is one of the leading agro-processing companies in Ghana and across Africa.

Scope

The Receptionist will be responsible for managing front-desk activities, supporting effective communication, and providing administrative assistance to ensure smooth day-to-day office operations.

Key Responsibilities

Manage the reception area and maintain a welcoming, organised and professional front-office environment.

Receive and register visitors, notify relevant hosts and ensure compliance with established security procedures.

Answer, screen and direct incoming calls to the appropriate departments or individuals.

Maintain and update the company telephone directory as required.

Handle general enquiries and ensure they are directed to the appropriate person or department.

Book meeting rooms, prepare spaces, and support logistics for internal events.

Coordinate incoming and outgoing mail, courier services and other office communications.

Provide administrative support to the Human Resources team, including filing, document preparation and updating records.

Monitor and maintain accurate records of office supplies and ensure availability for daily operations.

Raise requisitions for office supplies as required and coordinate deliveries with vendors and suppliers.

Assist with routine office documentation and other administrative tasks as required.

Requirements

Requirements

Diploma or degree in Business Administration, Human Resources, Secretarial Studies or a related field.

Minimum of 3 years' work experience in a similar receptionist, front-desk or administrative role.

Excellent verbal and written communication skills.

Professional, courteous and customer-focused approach.

Good organisational and time-management skills.

Proficiency in Microsoft Office applications.

Ability to manage multiple tasks while maintaining attention to detail.

Strong interpersonal skills and a professional demeanour.

Proficient in the use of MS Office applications.

Competencies

Excellent communication and interpersonal skills, Organisation and Attention to Detail, Time Management

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