Voluntary Services Manager

Voluntary Services Administrator NHS AfC: Band 4 Main area Admin and Clerical

Grade NHS AfC: Band 4 Contract Fixed term: 12 months (12 months FTC) Hours Full time - 37.5 hours per week Job ref 321-CORP-8321652-B4 Site John Radcliffe Town Oxford Salary £28,392 - £31,157 Per annum, pro rata Salary period Yearly Closing 26/10/2026 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit

Job overview

Do you enjoy administration, organising and helping people? Are you passionate about creating a great experience for volunteers who give their time to support NHS patients, staff and services? We're looking for a Voluntary Services Administrator to join our friendly team at Oxford University Hospitals and play a key role in recruiting, onboarding and supporting our incredible volunteers. Every volunteer journey starts somewhere, and you could be the person who helps make that experience welcoming, positive and seamless from day one. From coordinating recruitment and onboarding checks to supporting volunteer events and helping improve our processes, no two days will be the same

Main duties of the job

You'll be at the heart of our volunteer programme, helping to:

• Support volunteers through the recruitment and onboarding journey
• Coordinate NHS employment checks, DBS checks, references and other onboarding activities
• Provide advice and support to applicants, recruiting managers and stakeholders
• Support volunteer inductions and engagement activities
• Help deliver Volunteer Week celebrations, recruitment events and recognition activities
• Maintain accurate records and ensure compliance with Trust policies and standards
• Support continuous improvement initiatives to enhance the volunteer experience
• Build strong relationships with teams across the Trust and charitable organisations.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Detailed job description and main responsibilities

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

Person specification

Application Form

Essential criteria

• Educated to GCSE level or equivalent
• Previous experience in an administration role
• Previous experience in a customer service role
• Previous experience using databases
• Previous experience using computers / computer literate with MS Products

Desirable criteria

• Certificate in personnel practice
• Previous NHS experience
• Previous HR / Recruitment experience

Sexual Safety Charter

In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Visa and Immigration : Oxford University Hospitals NHS Foundation Trust is able to offer Certificates of Sponsorship for all eligible roles for a Skilled Worker Visa without exception, provided the role meets the minimum salary and skill level criteria set by the Home Office (UKVI). All eligible candidates will be considered with equal consideration at all stages of the application and recruitment process. Skilled worker: Health and Care Visa | NHS Employers / Work in the UK - GOV.UK

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical...