Facilities Supervisor

The role of Facilities Supervisor will be to assist the Facilities Manager with the day-to-day operational running of the sites and assist in the provision of an efficient, effective and economic Building and Facilities service across the firm.

We are recruiting for two Facilities Supervisor’s, who will have responsibility for the day-to-day supervision of the local facilities team’s, one to cover London, Oxford and Thame, and the other to cover Bath, Bristol and Swindon. The duties include regular travel to the sites for which the Supervisors are responsible.

Key ResponsibilitiesPersonalised Client Service*

• Support the Facilities Managers in the operation and implementation of the life cycle maintenance provisions.
• To undertake regular and full site checks to ensure all locations, equipment (including fridges, recycling and confidential shredding consoles etc) are maintained in a clean and tidy manner.
• Ensure that any/all day-to-day issues are properly and appropriately dealt with, escalating any relevant matters to the Facilities Manager or Facilities Director.
• Manage, liaise with and co-ordinate all contractors on site, ensuring any/all works or similar are undertaken in a satisfactory and timely manner.
• In conjunction with the Facilities Supervisor at other sites, to ensure absolute consistency of offerings (consumables etc) across all sites.
• Support the Facilities Manager in relation to energy management, carbon reduction, and environmental initiatives to comply with company policies and procedures, and external legislation.
• Manage procedures, SLA’s & delivery of all building/property services as directed, in addition to tenant issues and project works.
• Act as the point of contact for staff at base location(s).
• To provide regular and irregular management reporting (occupancy levels, van usage, consumables spend etc) as directed.

Sustainable Growth

• Maintain and continue to develop appropriate expertise and knowledge of current technologies, strategies and legislation to support the role and advise on future developments.
• Demonstrate knowledge of current Health and Safety procedures and legislation. To undertake general and fire risk assessments as directed and, if required, be part of the Health and Safety Committee.

Dynamic Culture

• Leadership of the local facilities teams on a day-to-day basis, always ensuring adequate staff resource, having direct responsibility to ensure all on the ground operations are carried out to the highest standard. Ensure that the teams’ responsibilities at each location are carried out promptly and without delay.
• Always act as an ambassador for the Facilities Department.
• As directed be fully prepared to work at, and cover for, colleagues at all the Firms locations.
• To act as the day-to-day responsible person for the operations of the facilities teams at each location including regular visits to the sites which you are responsible to ensure they are properly looked after and maintained.
• Act as a point of contact in the absence of the Facilities Managers for all location issues.

Financial & Operational Excellence

• Operate and continuously improve upon facilities management strategy providing high quality, cost-effective services within agreed budgets.
• Approve all invoices in a timely manner and pass to Accounts for payment in accordance with agreed delegated authority limits.

Person Specification

• Experience within a similar role and/or environment, ideally multi-site.
• Strong ‘team player’.
• Soft services experience essential.
• Knowledge of health, safety & welfare regulations is essential, IOSH and/or NEBOSH desirable.
• Driving licence and the ability to travel to the different office locations.