Technical Customer Advisor
Are you confident reading technical drawings , understanding engineering requirements and helping customers find the right solution ? This is a great opportunity for someone with a strong technical mindset who enjoys interpreting drawings and specifications, solving customer requirements and turning technical information into practical product solutions .
Technical Customer Advisor
Permanent Salary is dependant on experience Monday–Friday 8:45-5:30pm (Hybrid Working) Kingsbury, London
Technical Customer Advisor Job Description
- Read and interpret technical drawings, diagrams and customer specifications.
- Identify key technical information, dimensions, requirements and application details from drawings.
- Discuss technical requirements with customers and ask relevant questions to clarify their needs.
- Provide clear and practical technical advice by phone and email.
- Prepare accurate technical and commercial quotations.
- Handle customer queries and complaints professionally.
Technical Customer Advisor Essential Experience/Skills/Qualifications
- Must have proven ability to read and interpret basic technical drawings and diagrams.
- Experience working with technical products, engineering components or technical specifications.
- Must have previous experience in technical sales, internal sales, sales order processing, technical support or customer service background
- The ability to explain technical information clearly to customers.
Technical Customer Advisor Company Benefits
- Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%
- Life Assurance (3x annual salary)
- Business travel insurance
- Option to join Private Healthcare Scheme after 3 months
- Cycle scheme, Home and Tech, Discounts on retail platforms
- Electric Car scheme (salary sacrifice)
- YuLife Employee Benefits and Wellbeing app
- Learning and development opportunities
- 25 days + BH holidays
If you feel you’re a good fit for this position, please click ‘apply’