Service Clerk (m/f/d) (Sales Clerk)

The OTTO JUNKER Group is a globally active plant engineering company in the fields of thermal process plants, foundry plants, and stainless steel casting. With our approximately 700 employees worldwide, we offer our customers the highest reliability, flexibility, and excellent quality. Through close cooperation with RWTH Aachen, OTTO JUNKER stands for innovation and advanced thinking. The reliability and longevity of our products are the result of German engineering, complemented by a globally active service.

At the earliest possible date, we are looking for our department for a

Service Clerk (m/f/d)

Your area of responsibility

• Independent organization and booking of business trips (flight, train, hotel, and rental car) for our service employees in the field
• Procurement and coordination of all necessary travel documents, such as visas and A1 certificates
• Communication and correspondence with national as well as international authorities and institutions
• Preparation of service settlements as well as invoicing to our customers
• Examination and control of travel expense reports
• Preparation of post-calculations and support in the economic evaluation of service assignments
• Preparation of regular reporting based on defined key performance indicators (KPI)
• Preparation and examination of the operating cost sheet
• Organization and coordination of the service hotline to ensure smooth accessibility
• Responsibility for the procurement and administration of work clothing as well as the issuance of mobile phones, cameras, and other work equipment
• Assumption of general administrative and organizational activities to support the service area

Our requirements

• Successfully completed commercial training or a comparable qualification
• Confident handling of common MS-Office applications as well as ideally experience with ERP systems, especially Navision
• Very good English skills in spoken and written form
• Experience in processing assembly and travel expense reports is an advantage
• Strong teamwork skills, flexibility, and a structured way of working
• High sense of responsibility as well as a reliable and independent way of working

We offer

• an exciting and responsible activity in an internationally operating company
• a family-like environment with flat hierarchies
• long-term development perspectives with diverse further training opportunities
• flexible working hours, as well as the possibility of hybrid working
• attractive remuneration according to collective agreement (Metall und Elektro NRW)
• a 35 h/week (full-time)
• 30 days of vacation
• Benefits such as company pension scheme, subsidized lunch in our canteen, company events, or Jobbike leasing

Apply now via our job portal!

Additional information: Requirements for the applicant: Basic knowledge: Administration, E-Mail program Outlook (MS Office), Presentation program PowerPoint (MS Office), Spreadsheet Excel (MS Office), order receipt, -processing, office and administrative work