Service Technician - CGH

Job Descriptions: You will be the on-site first responder for OTSAW’s AGV fleet at Changi General Hospital (CGH). Your mission: ➢ Monitor the operations of OTSAW Products ➢ Perform basic housekeeping and routine checks of OTSAW Products ➢ Provide the first response to any technical issues encountered by OTSAW Product ➢ Assist in attending to Tier 1 - Operations related issues via remote or on-site support ➢ Escalate higher level issue to superior for immediate advice and action whenever needed ➢ Prepare the Service Reports, Maintenance Report and other Operations related documents as needed ➢ Execute ad hoc tasks on behalf of the Robotics Operations Team as needed Work Schedule: ➢ Weekdays:

• AM Shift: 6:30AM – 3:30PM
• PM Shift: 12:30PM – 9:30PM

➢ Weekends/PH:

• AM Shift: 6:30AM – 3:30PM
• PM Shift: 11:00AM – 8:00PM

➢ Pattern: 5 days’ work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts ➢ Coverage: Weekends & Public Holidays included ➢ OT: Required for operational emergencies Skillsets: ➢ Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields ➢ Proven work experience of at least 1 year in a technical industry ➢ Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) ➢ Proficiency in using mechanical and electrical tools ➢ Knowledgeable in identifying basic mechanical parts and electrical components ➢ Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint ➢ Ability to work independently and remain professional under pressure ➢ Ability to clearly communicate with colleagues and end users Additional Requirement: ➢ Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces ➢ Willing to travel locally in a short notice ➢ Comfortable to work in a shifting schedule