IT Department Executive – Helpdesk & Reporting (Junior / Associate)
About the company
ΩTHΣH S.A., one of the most dynamically growing service providers, customer base development and sales promotion companies and an official partner of Multinational Groups, is looking to add an IT Department Executive (Junior / Associate) to its dynamic team.
Your tasks
The Role: The new member of our team will take on a pivotal role in the smooth technological operation of the company, with the main focus being the provision of technical support to users (Helpdesk), basic systems management, as well as data organization (Reporting). This position represents an excellent opportunity for a new professional, as the company offers substantial mentoring and training across the full spectrum of responsibilities, aiming for their full professional development.
Key Responsibilities
- Providing Level 1 technical support (Helpdesk) to company employees (setting up new computers, software installation, resolving technical issues).
- Basic management and maintenance of systems and users via Active Directory and Microsoft 365.
- Support for Windows 11 operating systems.
- Data management, processing lists, and creating daily/weekly reports (Reporting) using MS Excel.
- Participation in the basic management of the corporate network.
Requirements
Required Qualifications
- University / TEI / IEK Degree with a focus in Informatics or a related field.
- Excellent knowledge of MS Excel (essential for list processing and report extraction).
- Very good knowledge of Windows 11, Microsoft 365 and Active Directory.
- Very good knowledge of the English language.
- Eagerness to learn, industriousness, and a genuine willingness to evolve in the IT sector.
- Quick perception, team spirit, and multitasking ability.
- Dynamic character with a positive attitude, service-oriented mindset, and patience (essential for user support).
Will be appreciated as additional qualifications (Plus)
- Familiarity with the use of Jira (or equivalent ticketing/project management systems).
- Basic knowledge of SQL for database management.
What we offer
Benefits
- Continuous, on-the-job training and support for full subject matter assimilation.
- High fixed monthly compensation and a bonus system.
- Full insurance (EFKA/IKA).
- Stable working hours (Full-time, on-site employment).
- A safe, modern, and pleasant working environment.
- Opportunities for professional and salary growth in a constantly growing company.
How to apply
If you wish to become part of our team and develop your professional skills, send your CV immediately
Other
The position concerns full-time, on-site employment at the company's facilities.