Hostess / Receptionist
Machine translation — original language: Spanish.Show original
About the company
- At Osaka, we believe that the experience begins from the first contact. In this opportunity, we are looking for a Receptionist/Hostess with a vocation for hospitality, customer orientation, and a passion for providing warm, personalized, and excellent service. As part of our team, you will be responsible for receiving our guests and accompanying them from their arrival, contributing to ensuring that every visit reflects the quality and standards of our Nikkei experience.
Your tasks
- What will your main responsibilities be?
- Reception and welcome: receive customers with cordiality, professionalism, and warmth, accompanying them to their tables according to the dining room organization.
- Reservation management: manage and organize reservations, confirm availability, and coordinate table assignment according to the restaurant's operation.
- Coordination with the dining room: maintain fluid communication with captains, waiters, runners, and the Valet Parking team to ensure organized and efficient service.
- Customer service: respond to inquiries, attend to requests, and provide assistance during the stay, ensuring a satisfactory experience for every guest.
- Sector organization: keep the reception area orderly, clean, and in conditions consistent with the brand's presentation standards.
- Administrative management: collaborate with records, reports, and administrative tasks linked to the reception and the restaurant's operation.
- Teamwork: collaborate with other tasks in the sector when operational needs require it.
Requirements
What are we looking for?
- Education: student or graduate of tertiary or university degrees in Hospitality, Public Relations, Communication, or related fields.
- Experience: minimum one year in reception, hosting, or customer service positions, preferably in high-end restaurants or hospitality.
- Languages: intermediate/advanced English, with the ability to maintain conversations and attend to inquiries from international customers. Mandatory requirement.
- Communication: excellent diction, cordial treatment, and the ability to communicate clearly and professionally.
- Organization: ability to manage reservations, prioritize tasks, and perform efficiently during high-demand moments.
- Personal competencies: proactivity, responsibility, service orientation, attention to detail, and teamwork ability.
- Availability: flexibility to work in rotating shifts, weekends, and holidays.
-Requirements-
- Minimum education: Tertiary
- 1 year of experience
- Age: between 21 and 35 years old
- Keywords: anfitrión, host, hostess, recepcion, receptionist, recepcionista
What we offer
- Staff dining room.
- Coffee break during breaks.
- Day off on your birthday and a gift cake.
- Opportunities for professional development and growth within a gastronomic structure.
- Special year-end gifts.
- Discounts at gastronomic institutions.
- Recreational days and team integration activities.
How to apply
Are you passionate about hospitality and do you want to be part of a unique gastronomic experience? Apply and join the Osaka team! ⟦IMG0⟧