Customer Service Executive

An established business based in Gravesend is looking for a Customer Service Executive to support a large team.

Your role as a Customer Service Executive is to provide support within a fast paced customer service team.

Salary: Up to £32,000 DOE

Location: Gravesend - Office-based

Customer Service responsibilities:

• First point of contact for customers
• Managing incoming and making outbound customer support communications via telephone and email
• Returning quotes and orders within Service Level Agreement
• Resolving queries and work closely with the wider team
• Liaising with warehouse and purchasing departments
• Following up customers over the phone for outstanding quotations

Customer Service Skills:

• Good communicator with a level of experience in customer service-based role
• Collaborative team worker and good organisational skills.
• IT proficient

Apply today!