Account Director (M/F)

The Senior Account Director supports associations and foundations in defining and deploying their communication and fundraising strategies. A true consulting partner, he or she guarantees the quality of support, the relevance of recommendations, client satisfaction, and portfolio development. At the interface between clients and Orixa's expertise, he or she transforms communication, brand, mobilization, and fundraising challenges into coherent, creative, and high-performing strategies and campaigns.

The position is based on four pillars: Strategic consulting in communication and fundraising; Client satisfaction and loyalty; Development of revenue and margin; Coordination of internal expertise.

Main Responsibilities: Strategic consulting in communication and fundraising Grasp the communication, awareness, mobilization, and fundraising challenges of your clients and translate them into coherent and high-performing strategies; Support communication, marketing, and resource development departments in their strategic decision-making; Develop recommendations combining brand, creation, media, digital, data, and performance; Manage major fundraising milestones (year-end, IFI, emergencies, acquisition, loyalty, reactivation) while ensuring the consistency of messages, donor journeys, and media setups; Analyze performance and formulate continuous optimization recommendations.Management of creation and campaigns Translate client challenges into clear and actionable strategic and creative briefs; Work in close collaboration with creative teams throughout the process, from idea to deliverable; Actively participate in thinking about concepts, messages, and brand territories; Present and defend recommendations to clients, guaranteeing consistency and quality across all channels.Portfolio management and development Manage and retain a portfolio of associations and foundations by establishing a lasting relationship of trust; Identify client needs, anticipate risks of dissatisfaction, and guarantee the quality of deliverables and account follow-up; Detect upsell and cross-sell opportunities and drive the development of revenue and margin; Build and defend commercial proposals, budgets, and fees; participate in tenders and prospect meetings.Economic management and coordination Monitor the revenue, margin, and profitability of your portfolio and anticipate discrepancies to propose corrective actions; Coordinate internal expertise (creation, media, SEA, Social Ads, SEO/GEO, data, programmatic, etc.) while guaranteeing compliance with schedules, budgets, and commitments; Ensure administrative follow-up of accounts: contracts, purchase orders, invoicing, and renewals; Support the skill development of junior profiles in the team.Contribution to the influence of Alto (Orixa's Fundraising pole) Represent Alto at professional events and meetings; Contribute to agency content, case studies, conferences, and public speaking; Actively participate in commercial development and partnerships within the non-profit ecosystem.Higher education (Master's degree/Bac +5) in communication, advertising, marketing, business, or equivalent; At least 5 years of experience in a communication, creative, media, or digital agency; Proven experience in consulting, managing, and developing a client portfolio; Strong culture of communication, brand, creation, and media; Good mastery of digital and multichannel strategies; Good understanding of fundraising mechanisms, donor journeys, and acquisition, loyalty, and reactivation challenges; Ability to articulate brand, communication, media, and fundraising performance challenges; Mastery of budget management, margin, and profitability; Excellent writing, commercial, and presentation skills; Fluent English, both written and spoken; Knowledge of the non-profit sector, foundations, or ESS is essential.

Expected Qualities: Consulting posture, sense of service, leadership, commercial spirit, creative sensitivity, rigor, autonomy, agility, and the ability to unite multidisciplinary teams.

General Information: Job location: Paris 10th Remote work: Partial (2 days per week) Health insurance: 100% covered for the employee Catering: Swile restaurant vouchers (face value €10.5) Sport: Possibility of Wellpass membership (formerly Gymlib) Bonus: Mucho flex card (monthly net payment, usable in stores -Darty, Fnac, Courir, Sephora, etc.- and online -SNCF, booking, spotify,...