Administration Manager
Your tasks
A. Facilities & Workplace Management
- Oversee the daily operation, maintenance, and general condition of administrative offices, common areas, meeting rooms, and assigned facilities.
- Ensure that offices and facilities are clean, organized, fully operational, and maintained to the required standards.
- Coordinate preventive and corrective maintenance for office facilities, furniture, fixtures, lighting, plumbing, air conditioning, and other workplace requirements.
- Monitor facility-related issues and ensure timely resolution in coordination with Maintenance and other relevant departments.
- Ensure the availability of office furniture, equipment, supplies, and essential workplace services.
- Coordinate office setup, relocation, renovation, and workspace arrangements when required.
B. Housekeeping & Pantry Services
- Supervise housekeeping and cleaning services to maintain appropriate hygiene and cleanliness standards.
- Manage pantry and buffet services, including refreshments, beverages, food arrangements, and hospitality services for employees, visitors, and meetings.
- Ensure the availability and proper storage of pantry supplies, cleaning materials, and consumables.
- Monitor service quality, hygiene practices, and compliance with applicable health and safety requirements.
- Organize hospitality arrangements for management meetings, business visitors, and corporate events.
- Monitor service providers' performance and ensure agreed service levels are consistently achieved.
C. Administrative Services & Office Management
- Manage day-to-day administrative services to ensure smooth and uninterrupted business operations.
- Oversee office supplies, stationery, printing requirements, and administrative consumables.
- Establish procedures for requesting, distributing, and controlling administrative materials and services.
- Coordinate meeting room arrangements, office readiness, and other administrative support requirements.
- Ensure proper organization and utilization of office spaces, furniture, and shared facilities.
- Support internal departments in resolving administrative issues and meeting their operational needs.
D. Vendor & Contract Management
- Manage relationships with external service providers, including cleaning companies, catering and pantry suppliers, facility maintenance contractors, and other administrative vendors.
- Coordinate supplier selection, quotations, service agreements, and contract renewals in collaboration with Procurement and relevant stakeholders.
- Monitor vendor performance against agreed service levels, quality standards, and contractual obligations.
- Address service deficiencies and follow up on corrective actions.
- Identify opportunities to improve service quality and reduce administrative operating costs.
E. Budgeting & Cost Control
- Prepare and monitor the annual administrative services and facilities budget.
- Control expenses related to housekeeping, pantry services, office supplies, maintenance, and external service providers.
- Monitor consumption rates, identify unnecessary costs, and implement cost-saving initiatives without compromising service quality.
- Review invoices and service records and coordinate with Finance and Procurement to ensure accurate documentation and payment processing.
F. Health, Safety & Compliance
- Ensure administrative facilities comply with applicable health, safety, hygiene, and environmental requirements.
- Coordinate with HSE and Maintenance teams to address workplace hazards and facility-related risks.
- Monitor compliance with internal administrative policies and procedures.
- Ensure appropriate emergency arrangements, access to essential services, and readiness of administrative facilities.
- Maintain accurate records of service requests, maintenance activities, vendor performance, and administrative expenses.
G. Team Management & Continuous Improvement
- Supervise, guide, and evaluate administrative employees and service teams within the assigned scope.
- Define responsibilities, allocate workloads, and monitor team performance.
- Establish administrative service KPIs and regularly report performance to management.
- Develop and implement standard operating procedures to improve service consistency and efficiency.
- Identify opportunities to enhance employee experience, workplace organization, service delivery, and resource utilization.
Requirements
- Bachelor's degree in Business Administration, Management, or a related field.
- Good command of English, both written and spoken.
- Proficiency in Microsoft Office applications.
- 7–10 years of experience in Administration, Facilities Management, or Corporate Services, including relevant supervisory or managerial experience.
- Proven experience managing office facilities, housekeeping, pantry services, and administrative operations.
- Experience in vendor management, contract coordination, budgeting, and cost control.
- Experience working in a large organization or industrial/manufacturing environment is preferred.
- Familiarity with facility management procedures, workplace safety requirements, and administrative service KPIs.