MCR Operations Technician M/F

About the company

The global audiovisual media market is benefiting from major technological evolutions primarily related to the software industry, virtualization, and the cloud. The traditional business models of Globecast's clients are being challenged as new opportunities arise. In this context, Globecast supports its clients—broadcasters, rights holders, telecommunications operators, and digital platforms—in the transformation of their activities. As an integrator of innovative services and solutions, we provide financial flexibility, technological agility, and operational excellence.

Globecast specializes in content management and distribution solutions. Every year, more than 10 million hours of video and multimedia content are transmitted via its global satellite and fiber optic network. Our commercial promise: to be the trusted partners in the transformation of media organizations. Our footprint is global: our teams are located in Paris, London, Los Angeles, Singapore, Rome, Johannesburg, and Beirut. Want to know more? Visit our website

Your tasks

Within the Globecast supervision MCR, you will be responsible for ensuring the supervision and operation of the various national and international services passing through this global hub.

Your role

• Supervise video services originating from various sources (IP, SAT, SDI) and broadcast 24/7
• Perform first-level technical interventions
• Manage client relations in case of incidents (ticketing creation and follow-up) with support from the ISC
• Ensure the proper functioning of equipment 24/7
• Ensure the successful broadcast of national and international sporting events.
• Be in contact with supervisors and engineering teams in case of incidents.
• Act as a guarantor of good coordination between different teams during various technical services (scheduled works, N2 and N3 curative interventions).

Requirements

• Comfortable in audiovisual ecosystems of encoding, decoding, Sat broadcast, OTT, IPTV ...
• Good knowledge of audio / video / various transmissions.
• An appetite for the IT universe (VM, IP Networks, Backbone, Cloud, On Premise ...)
• Good interpersonal skills to communicate with different types of interlocutors (Client, Engineering, Booking ...)
• A level of technical English.

Ideally coming from a degree such as SAN, WAMN, or a BTS in audiovisual, you want to hone your skills in a media hub with international reach; you enjoy both occasional media events and services broadcast 24/7.

You have good stress management and want to evolve within a motivated team, join us.

What we offer

50% coverage of the Pass Navigo

Other

Job specificity: Cyclical schedule consisting of 12H shifts / 3 days a week including nights