TELEPHONE TECHNICIAN

Mobile Phone Repair Technicians diagnose and repair issues with a range of mobile devices, including smartphones and tablets. Evaluating mobile device issues through diagnostic tests and customer consultations Performing repairs on mobile devices including replacing screens, batteries, and other parts Installing and configuring appropriate software and functions according to specifications Updating and upgrading mobile device software to improve performance and remove bugs Restoring settings or data that have been lost due to hardware failure Advising customers on care and use of devices and troubleshooting minor problems Maintaining records of repairs, fixes, and maintenance for each device Keeping abreast of new mobile technology, models, and general mobile device functions Ensuring all repairs and servicing are conducted within the agreed timelines and quality standards Ordering parts and equipment needed for mobile device repairs

Qualifications/Requirements: Proven experience as a Mobile Phone Repair Technician Knowledge of mobile devices and operating systems