Repairs Service Administrator

Hourly rate: £13.69 Working hours: Monday-Friday 9am-5pm Location: Crossgate House Redditch B98 7SN

This is an office-based role for a temporary 3 month contract, with opportunity for extension.

Are you an organized, detail-oriented professional with a knack for coordinating repairs and maintaining excellent customer relationships? We are seeking a motivated Repairs Service Administrator to join our team at Crossgate House, Redditch.

Key Responsibilities:

• Manage and coordinate repair service requests efficiently, ensuring timeline, communication with clients and technicians.
• Schedule appointments and allocate resources to meet project deadlines.
• Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
• Liaise with technicians, clients, and internal teams to ensure smooth workflow and problem resolution.
• Provide exceptional customer service by responding promptly to inquiries and updates.

Qualifications & Skills:

• Strong organizational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proven experience in administrative roles, preferably within a service or repairs environment.
• Proficiency with office software and scheduling tools.
• Ability to work independently and as part of a team.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references