System Maintenance Engineer (Windows servers/ Linux)
Your tasks
Job Overview We are seeking a hands-on System Maintenance Engineer to support the installation, maintenance, troubleshooting and ongoing operation of electronic systems and associated IT infrastructure. The role involves on-site technical support, preventive and corrective maintenance, system troubleshooting, and coordination with clients and contractors to maintain system availability.
Key Skills and Responsibilities
- Perform installation, preventive maintenance and corrective maintenance of end devices, readers, central equipment and associated system components.
- Troubleshoot system, hardware and network faults; identify root causes and replace faulty components where required.
- Provide on-site support for system outages and service requests in accordance with the 2-hour response and resolution SLA.
- Operate, upgrade, patch and maintain Windows Server and Linux systems, including vulnerability remediation under senior engineer guidance.
- Support system deployment, testing, commissioning and ongoing maintenance throughout the software and system lifecycle.
- Read and interpret technical and construction drawings, including electrical, security and cable-routing layouts.
- Coordinate with clients, consultants, contractors and subcontractors on installation, maintenance and site activities.
- Prepare service reports, maintenance checklists, technical documentation, quotations and Variation Orders (VO).
- Monitor maintenance progress, provide client updates and escalate unresolved technical issues.
- Support procurement, billing milestones, operation and maintenance (O&M) documentation, and compliance with workplace safety requirements.
Requirements
- ITE, Diploma or Degree in Electrical & Electronic Engineering, Infocomm Technology, Computer Science, Mechanical Engineering or a related discipline.
- Minimum 2 years of experience in system implementation, maintenance, technical support or a related technical role.
- Hands-on knowledge of Windows Server and Linux systems, including operation, upgrades and maintenance.
- Understanding of the end-to-end system or software lifecycle, including deployment, operation, troubleshooting and maintenance.
- Strong fault-finding and troubleshooting skills across systems, hardware and networks.
- Familiarity with site installation, preventive maintenance, testing and commissioning.
- Good communication, documentation, customer service and problem-solving skills.
- Able to provide 24×7 standby support and attend on-site incidents in accordance with the required SLA.
Preferred Skills
- Experience in security system integration or electronic system maintenance.
- Ability to interpret technical drawings and prepare cable-routing plans, shop drawings or as-built documentation.
- Familiarity with workplace safety practices, Work-at-Height requirements and relevant industrial codes.
- Class 3 driving licence and own vehicle.
- Familiarity with Microsoft Project or other project management tools.
Other
Allowances: S$300 standby allowance + S$50 mobile allowance Location: Singapore Work Arrangement: 24×7 standby support SLA: 2 hours on-site, 2 hours resolution