IT Administrator (Until 31 March 2027)
Employment Type: 1 Oct 2026 - 31 Mar 2027 (Contract)
Working Days: Monday to Friday (Office hours) Location: Thomson Rd (Caldecott MRT) Eligibility: Singaporean ONLY
Job Summary
Provides administration support to the IT Operations Team deployed at the customer site.
Responsibilities
- Submit service request tickets in ITSM upon requests from support teams or clients and track completion to meet predefined turnaround times
- Track and maintain accurate counts of clean laptops to support operational readiness
- Schedule appointments for various activities to ensure smooth coordination and timely execution
- Monitor and update asset inventory records in the storeroom to maintain accurate stock levels
- Perform ad-hoc administrative duties as assigned to support IT Operations team efficiency
Preferred competencies and qualifications
- Basic knowledge of using ITSM tools to facilitate service request management
- Proficiency in MS Word, Excel, and PowerPoint for documentation and reporting
- Good oral and written communication skills to interact effectively with team members and clients
- Basic technical skills in End User Computing Devices (EUCD) to assist with device-related tasks
- At least 1 year of experience in a similar administrative support role