Home Health Client Support Executive
Explore Future Opportunities with Optimal Care
Optimal Care is growing, and we’re looking to connect with talented individuals who may be a great fit for our organization. We invite you to submit your resume so we can learn more about your experience and the type of role you're looking for. Whether the time is now or in the future, we will keep you in mind for opportunities that align with your skills and background.
What We Can Offer
A competitive base salary with no cap on incentives – unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives – top performers make 6 digits in total compensation
Career ladder growth opportunities – we’re expanding!
The ability to keep your current relationships and continue to build on them
A stand-alone hospice with a care continuum (home health and physician services)
In-house research and development team to help build the innovative/specialty programs that we offer our clients
Data driven territories that set you up for success
Strong training and orientation program – including an orientation manual
Senior leadership team all have 25+ years post-acute management experience
In-house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
About the Role
Join a high-performing sales team where your relationships, drive, and expertise directly expand access to exceptional patient care. As a Client Support Executive, you'll partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line while serving as a trusted resource throughout the referral process. You'll have the opportunity to build lasting partnerships, educate referral sources, and make a meaningful difference by connecting patients with the care they need.
This role is ideal for a relationship-driven sales professional who thrives in a fast-paced healthcare environment and enjoys creating value for referral partners. You'll develop and maintain strategic relationships, educate providers on our services, generate new referral opportunities, coordinate communication between referral sources and clinical teams, and execute territory growth strategies. Through your consultative approach, strong communication skills, and commitment to exceptional service, you'll help drive organizational growth while ensuring more patients receive the high-quality care they deserve.
Location
Home Office: 24255 W 13 Mile Rd, Suite 250, Bingham Farms, MI 48025
Main Service Area: Oakland, Livingston
This role requires daily local travel required to referral sources and community partners
Hours
Monday to Friday, 8 a.m. to 5 p.m.
Required Qualifications
High School Diploma or GED
Minimum 2 years in healthcare strategic development, ideally within home health or hospice
Must have demonstrated experience in medical sales or within Skilled Nursing Facilities, Assisted Living, or Independent Living environments
Ability to maintain strong professional relationships with physicians and referral sources
Reliable transportation, valid driver’s license, and valid automobile insurance coverage
Preferred Qualifications
Associate’s degree
Demonstrates active involvement in professional organizations and community activities
Essential Skills and Competencies
Strong interpersonal and communication skills
Ability to plan, organize, and self-direct work with minimal supervision
Demonstrated customer service excellence, critical thinking, and problem-solving abilities
Skilled in relationship management, strategic planning, data tracking and analysis
Community networking to grow home care services
Pay Range $80,000 — $90,000 USD
How We Care for You
Mileage Reimbursement
Minimum of 3 Weeks Paid Time Off for Full Time
Part Time/Per Diem also accrue Paid Time Off
Medical, Dental, and Vision Insurance
HSA and FSA options including Dependent Care
Company paid Short Term Disability
Company paid Life Insurance
401(k) with Employer Match
Pet Insurance
ID and Fraud Protection
And more...
Optimal C are is where your dedication meets a rewarding career.
Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.
As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.
We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
Background Screening
Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.
Equal Opportunity Employer
We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.