IT Help Desk Specialist

• Manages and maintains company and branches network infrastructure (LAN, WAN). ·
• Designs and implements network security and traffic management strategies. · Manages network hardware (routers, switches, firewalls, etc.).·

-Administers the company's hotline system (e.g., Avaya, Twilio).

• Provides operational support for network and security equipment across all locations. · Manages relationships with telecom providers.
• Requires strong understanding of networking, security, hardware, system administration, and vendor management.

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
• From 1 to 2 years of experience in related filed.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and resolve basic technical issues Proficiency in English.
• Excellent communication skills.