Electronics Technician

(cell phone repair)

An important cell phone brand with a presence in Mexico is looking for technical personnel for cell phone repair.

Your main responsibilities will be:

• Precise diagnosis of faults reported by users
• Level 1 and 2 repairs (software and module replacement)
• Technical advisory to customers
• Customer service with an empathetic focus and clear communication
• Warehouse and spare parts inventory control
• Constant communication with the team in CDMX
• Maintaining order and cleanliness in the work area
• Punctuality (arriving at least 15 minutes before the shift)
• Care of facilities, tools, and consumables
• Follow-up on completed repairs
• Auditing and control of spare parts
• Monthly process evaluations

Requirements

• Upper secondary education, incomplete degree in electronics, mechatronics, telecommunications, or related fields.
• 4 to 5 years of experience repairing cell phone equipment.
• Age 18 years and older.
• Any gender.
• Knowledge in cell phone repair.
• Provide technical advisory when required.
• Handling of tools for assembly and disassembly of cell phones
• Experience in module replacement, fault identification, reporting faults, documenting found evidence, log capture, preparing quotes.
• Basic-intermediate English.
• Performing service orders.
• Handling of service and warranty platforms.
• Handling of OFFICE software

Skills:

• Excellent work attitude
• Responsible
• Ability to work under pressure
• Analytical
• Punctual

We Offer:

• Competitive salary according to experience and aptitudes.
• Benefits superior to those required by law.

Type of shift:

Work schedule from 9:00 to 18:00 from Monday to Sunday. 1 rotating day off during the week. Weekends are worked. 1 hour for lunch.

-Requirements- Minimum education: Upper secondary education -General High School years of experience Languages: English Keywords: tecnologo, tecnico, tech, technician, technology, tecnologia, technologist