B2B ACCOUNT EXECUTIVE - OPERATOR - NORDESTE

About the company

At Grupo Bancorbrás, every idea is welcome, and we value proactive, creative, and protagonist people, driven by customer centricity, excellence, transparency, and diversity.

If you like working in a collaborative, diverse, and innovative environment, come contribute to our team and make a difference!

Be part of a solid, human company that transforms life projects into reality!

Your tasks

• Prospect new agencies and strategic partners, expanding the portfolio and strengthening the Operator's presence in the market;
• Conduct commercial visits for institutional presentations, diagnosis of client needs, and opportunity generation;
• Prepare customized commercial proposals, aligned with the characteristics and potential of each agency;
• Conduct commercial negotiations, defining competitive conditions and ensuring client satisfaction;
• Act in partner loyalty, promoting consultative, personalized, and continuous relationships;
• Provide support to agencies, mediating demands, facilitating processes, and ensuring agility in responses;
• Present products, services, and the Operator's differentiators, reinforcing added value and stimulating conversion;
• Conduct training for agencies on sales processes, reservation systems, products, and commercial rules;
• Support the dissemination of campaigns and promotional materials, strengthening commercial positioning;
• Monitor individual goals and the performance of partner agencies, analyzing data and suggesting improvement strategies;
• Monitor commercial indicators, such as sales volume, average ticket, conversion, and profitability;
• Prepare commercial reports with recommendations for strategy adjustments and corrective actions;
• Collaborate with internal areas (operations, marketing, products, customer service, and finance) ensuring process fluidity and information alignment;
• Represent the Operator in events, tourism fairs, workshops, roadshows, and promotional actions;
• Contribute market insights for the improvement of products and commercial policies.

Requirements

• High School Diploma;
• Advanced knowledge in sales techniques, including argumentation, negotiation, consultative approach, and closing;
• Knowledge in tourism, including agencies, suppliers, tourism products, seasonality, and industry trends;
• Knowledge of regulations applicable to tourism, including legal requirements, pricing policies, and industry standards;
• Interpersonal relationship and networking skills, focusing on building partnerships, clear communication, and maintaining commercial ties;
• Knowledge of Excel and Google Sheets for comparative analysis, goal tracking, and indicators;
• Knowledge of CRM, especially Omni and RD Station, for recording visits, opportunity management, and pipeline tracking;
• Functional knowledge in reservation systems, such as Infotera, Omnibees, GDS, and NDC, for customer support;
• Intermediate English, with the capacity for functional communication with international suppliers and partners.

What we offer

Bancorbrás Benefits

• 🌴 Attendance Bonus: Three days off per year for you to enjoy however you like;
• 📚 Education Allowance: Real incentive for your growth! 50% coverage for courses focused on your development, available after 1 year with the company;
• 🏡 Home Office Allowance: An extra monthly amount to help you with remote work costs;
• 🧸 Daycare Allowance: More support for those with children under 6 years of age;
• 🧑🏼‍🎄 Christmas Basket: At the end of the year, receive a special bonus to celebrate with your family;
• 🩺 Health Plan: National coverage with co-participation;
• 🦷 Dental Plan: Smile without worry! A complete plan to take care of your oral health;
• 🏦 Private Pension: The company contributes alongside you to ensure more financial security;
• 🔒 Life Insurance: Peace of mind for today and tomorrow. Protection for you to live with more lightness and security;
• ✈️ TRIB PASS – Leisure and Tourism Platform: Discover incredible experiences more easily. Bancorbrás subsidizes 50% of the monthly fee, and you enjoy the rest;
• 💳 Food/Meal Voucher (Caju Card): Granted per working day with wide acceptance. You choose how to use it: for groceries or daily meals;
• 🏋🏽 Wellhub (Gympass): Movement, health, and well-being! Access to thousands of gyms through the most complete physical activity platform.