Secretarial Support Staff - Administrative Personnel

About the company

As part of its continuous growth, the Ophthalmica Institute in Thessaloniki, a member of the Sanoptis European Group, the leading network of private ophthalmology clinics and regional practices, with more than 460 locations in 6 different countries, wishes to hire Secretarial Support Staff - Administrative Personnel.

Profile The Ophthalmica Institute is the most comprehensive Private Day Surgery Ophthalmology Unit in the Balkans. It is characterized as a state-of-the-art health ecosystem, where cutting-edge technology, scientific excellence and specialization, as well as high architectural aesthetics, combine in perfect harmony. It is an innovative health structure designed with safety, comfort, ergonomics, and efficiency in mind, with the patient steadily at the center of care.

Our mission The specialized team of the Ophthalmica Institute provides high-quality ophthalmological care at preventive, clinical, diagnostic, and surgical levels, effectively treating the entire spectrum of ophthalmological conditions in patients of all ages. Our primary goal is to be a steady point of reference for the ophthalmological community internationally, standing out for our scientific excellence as well as our human-centric approach.

Your tasks

Job Description Service - guidance of patients, ophthalmologists, partners, and other healthcare professionals, scheduling patient appointments, management and monitoring of incoming and outgoing telephone calls

Responsibilities

• Patient service & movement
• Clinic support
• Scheduling and coordination of appointments
• Use of specialized patient management software (CRM) and monitoring of medical records
• Handling of medical documents and correspondence
• Management of internal computerized mechanisms

Requirements

Required Qualifications

• Graduate of IEK / AEI / TEI
• High sense of responsibility
• High communication skills and the ability to build relationships of trust and cooperation
• Strong ethical standards and integrity
• Reliability, flexibility, discretion, attention to detail
• Teamwork and consistency
• Ability to work on a rotating schedule
• Excellent computer knowledge (Windows operating system, MS Office, Internet browsing)
• ECDL certificate
• Excellent knowledge of English
• Efficiency and speed
• Desirable previous experience in a similar position (in the medical sector) will be taken into serious consideration

What we offer

Benefits

• Stable salary - insurance
• Continuous training
• Private health insurance coverage
• HR program with additional benefits
• Pleasant and creative working environment
• Serious career advancement prospects
• Competitive compensation package