Product Designer, Payments
Product Design - San Francisco
About the Team
OpenAI's mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across products of product usage, from usage-based pricing to agentic work. We're building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly.
About the Role
In this role, you'll lead design for one of OpenAI's most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You'll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You'll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you'll influence both product strategy and the underlying infrastructure that OpenAI products depend on.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role, you will:
Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI's consumer and enterprise products.
Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs.
Shape the infrastructure and product frameworks that support emerging AI usage models, including pay-as-you-go, Codex usage, and agentic work.
Partner closely with engineering strategy, influence the roadmap, and prioritize near-term execution.
Translate complex platform dependencies, financial logic, and technical constraints into clear, trustworthy, and scalable user experiences.
Engage in user research to understand how individuals and organizations evaluate pricing, track usage, manage billing, and make purchasing decisions.
Contribute to and evolve the design systems, patterns, and principles that bring consistency to payments and monetization across OpenAI products.
Help establish the design culture for a growing, foundational product area.
You might thrive in this role if you:
Are a strong systems thinker who can connect user experiences to the underlying platform, business logic, and technical architecture.
Have experience designing complex, or enterprise product experiences.
Have strong UX/UI and interaction design skills, with a high bar for quality, clarity, and craft.
Are comfortable leading an ambiguous product area, developing a clear vision, and shaping a roadmap alongside product and engineering partners.
Can explain complex decisions and tradeoffs clearly to technical, business, and design stakeholders.
Enjoy solving problems where scalability, reliability, and long-term product coherence matter as much as the immediate user experience.
Are excited by defining how customers understand and pay for emerging AI products and behaviors.
Have experience with payments-design experience to those challenges.
Can work within, improve, and contribute to a shared design system.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.
We are an equal opportunity employeration, or other applicable legally protected characteristic.
Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation
$245K – $310K + Offers Equity
The base pay offered may vary depending on multiple individualized factorsance-related bonus(es) for eligible employees, and the following benefits.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.