Head of Operations
✅ Your missions
As Head of Operations, you own the delivery machine: everything that happens between a signed partner and a dataset shipped to a frontier lab. You'll report directly to Grégoire (COO & co-founder) and manage the Ops team.
Your perimeter is the full chain: evaluation → ingestion → anonymization → enrichment → delivery.
Own delivery end to end. Timelines, quality, and throughput across every dataset we ship. Manage and grow the Ops team. You inherit 3 to 4 Ops Managers who already know the machine and are performing. Your job is to make them grow and thrive. Own data quality. The QA layer and the annotator workforce sit in your org. You set the quality bar, the way it is measured, and the way it is enforced. Industrialize. Much of the chain still takes manual jobs. You redesign it, instrument it, and automate it with the eng and product teams. Work with the founders on delivery strategy, capacity planning, and what we can credibly commit to our clients.
📈 What success looks like, first 6 months
A step change in delivery speed, with the time between a signed partner and a shipped dataset cut dramatically. A much lighter cost per delivery: same output, a fraction of the human hours. A team that scales without you in the loop: clear ownership & metrics everyone can read.