Centre Executive

Position: Centre Executive

Responsibilities: Complete administrative and operational tasks at the centre Work towards attaining student sign-up targets and maximise monthly retention Liaise with customers and respond promptly to queries Resolve any customer grievances in a courteous and professional manner Assist with customer payments and maintain accurate files for auditing Update HQ promptly about student enrolment, trial lesson and student withdrawal Safeguarding of student welfare and safety Ensure the centre is well-maintained with a high standard of cleanliness Ensure all classrooms are well stocked with required materials and stationery Attend additional training as and when required Assist with ad hoc projects Experience and qualifications: “O” Level Certificate or higher Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries Kind and nurturing when interacting with children Professional and courteous when communicating with parents/guardians Excellent organisation skills Proficient with MS Office and Excel Willing to work both weekends and three weekdays Company benefits: Medical and dental benefits Incentive programme Birthday leave