Admin

Job Responsibilities

• Respond to enquiries from customers via telephone, text messages and walk-ins at the enrichment centre.
• Take daily attendance and assign classrooms to tutors and students.
• Communicate with tutors, parents and students regarding class commencement dates, schedule changes and other matters that may arise.
• Print and prepare teaching materials.
• Ensure that classrooms are clean and tidy after lessons when required.
• Work at least five days per week, including a minimum of one weekend day (Saturday or Sunday). Candidates who are available to work on both weekend days will be preferred.
• Perform other ad hoc duties as assigned.

Requirements

• Willing to learn, approachable, cheerful and patient when assisting customers.
• Proficient in basic office applications, including Microsoft Excel and Word.
• Empathetic, with good communication and interpersonal skills when interacting with customers and colleagues.
• Previous front-line customer service experience in an education or enrichment centre will be an advantage.
• Open to Singaporeans, Permanent Residents and Malaysians with valid eligibility to work in Singapore.
• A minimum of a diploma or an equivalent qualification is required.
• Candidates who are available to work part-time for at least three days per week may also be considered. The hourly rate or salary will be discussed separately.

Salary

Full-time basic salary: SGD 2,500–3,500 per month

The final salary offered will depend on the candidate’s qualifications, experience and suitability for the position.

Please Note

• Priority may be given to Singaporeans and Permanent Residents.
• Previous working experience in the education industry will be an advantage.
• We regret that only shortlisted candidates will be contacted.
• This position is suitable for candidates who are interested in pursuing a stable, long-term career with OTE.