Warehouse Assistant Manager

Job Description

The Warehouse Assistant Manager is responsible for supporting and overseeing the daily warehouse operations to ensure smooth, efficient, and effective warehouse management. The role involves supervising warehouse personnel, coordinating operational activities, monitoring inventory accuracy, and ensuring that all warehouse activities comply with company policies, safety standards, and operational requirements.

Key Responsibilities

1. Warehouse Operations Management

• Assist the Warehouse Manager in overseeing daily warehouse operations and activities.
• Ensure all receiving, storage, picking, packing, loading, and dispatching activities are carried out efficiently.
• Monitor daily operational performance and ensure tasks are completed within the required timelines.
• Coordinate manpower, equipment, and warehouse resources to achieve operational targets.
• Identify operational issues and implement appropriate solutions to minimise delays and disruptions.

1. Staff Supervision & Management

• Supervise, guide, and monitor warehouse staff to ensure productivity and work efficiency.
• Allocate daily duties and responsibilities according to operational requirements.
• Monitor staff attendance, punctuality, discipline, and work performance.
• Provide on-the-job training and guidance to warehouse personnel.
• Foster teamwork and maintain a positive and productive working environment.

1. Inventory & Stock Control

• Ensure accurate recording and monitoring of incoming and outgoing stocks.
• Conduct regular stock checks and inventory reconciliation.
• Investigate stock discrepancies, damages, and missing items.
• Ensure proper storage, handling, and identification of goods.
• Maintain accurate warehouse records and inventory documentation.

1. Safety & Compliance

• Ensure all warehouse activities comply with workplace safety regulations and company procedures.
• Monitor proper handling and usage of warehouse equipment, including forklifts and pallet trucks.
• Maintain warehouse cleanliness, housekeeping, and organisation.
• Identify potential workplace hazards and ensure corrective actions are taken.

1. Coordination & Reporting

• Coordinate with clients, suppliers, transport teams, and internal departments to ensure smooth operations.
• Prepare daily operational reports, inventory reports, and manpower updates.
• Escalate operational challenges and issues to management promptly.
• Assist in implementing operational improvements to enhance productivity and cost efficiency.

Job Requirements

• Minimum 1–2 years of relevant warehouse operations experience, preferably with supervisory or team leadership experience.
• Strong knowledge of warehouse operations, inventory management, and stock control procedures.
• Good leadership, communication, and interpersonal skills.
• Able to manage manpower and coordinate multiple operational activities.
• Strong problem-solving skills with the ability to work independently.
• Proficient in Microsoft Office, particularly Excel, and warehouse management systems (WMS).
• Able to work under pressure and meet operational deadlines.
• Responsible, proactive, organised, and results-oriented.
• Able to commit overtime of 12 hours shift