Customer Service Executive (Supply Chain )

Key Responsibilities: Responsible for the supply chain process of procurement , inventory control, logistics shipping and distribution

Manage planning and forecasting activities

Plan, manage and coordinate all activities related to the procurement of necessary materials/stock with suppliers and the sales team

Responsible for processing and management of purchase Orders to manufacturers / suppliers, follow-up on shipments schedules and inventories control.

Being the point of contact for customers in all purchase orders and deliveries/shipments concerns

Responsible for processing and management of customers’ orders with timely deliveries and shipments arrangement to be made in the most optimum manner

Perform logistics arrangements for deliveries (import/export/local) and work with transporters/forwarders/ warehouses to resolve any issues related to the shipment/delivery

Review and prepare all shipping documents

Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, liaise forwarders on custom documents, etc.

Liaise with customers on deliveries/ shipments dates and any special requirements pertaining to customers’ orders fulfilment

Handle L/C checking and amendments to customers and L/C negotiation with bankers including confirmation etc.

Maintain high accuracy of SAP system information and ensure all procedures are followed correctly

Undertake task/project assigned to achieve Organisational objectives.

Requirements: Min Diploma in Supply Chain / Logistics or equivalent

1-2 Years experience in similar role

Prior experience working in Manufacturing sector will be advantages

Able to manage multiple priorities and to handle challenging work demands and tight schedules

Able to make timely decisions in a high pressure environment

Meticulous and keen eye for details

Proficient in communicating in Mandarin with suppliers and clients in China