operations chief

Director of Operations Okanagan Indian BandK?U K?LIW?T L? NQMAPLQS | WE LIVE AT HEAD OF THE LAKE

Located within the unceded territory of the syilx people, the Okanagan Indian Band is comprised of six reserves located in the North Okanagan. Come join the OKIB Team and enjoy all that the beautiful Okanagan Valley has to offer, including a great climate, stunning scenery, world-class ski resorts, golf courses, wineries and beaches. The OKIB offers a welcoming team environment and a rewarding job experience.

You can expect a supportive work environment and a total compensation package which includes:

• 4 Weeks? Vacation Pay
• Paid Director?s Days off (one per month)
• Extended Health and Dental Benefits
• Employer Matched Pension Plan
• 15 Statutory Holidays
• Paid Winter Holiday Break
• Cultural Leave
• Discounted Silver Star lift passes
• Retention Bonuses after years of service
• 15 Paid Sick Days
• Paid Personal Leave
• Employee Assistance Program
• Professional Development Opportunities

Hours of work: 37.5 hours per week Start Date: ASAP Deadline for applications: Open until filled

JOB SUMMARY

The Director of Operations (DOO) is responsible for the leadership, coordination, and performance oversight of all seven of OKIB's Operations departments: Education, Language & Culture, Social Development, Child and Family Services, Health, Lands, Public Works and Housing, Fire and Territorial Stewardship. The DOO ensures that community-facing programs and services are delivered in a culturally aligned, accountable, and high-quality manner consistent with OKIB's vision and Chief and Council's direction. The DOO reports directly to the Executive Director and works in close collaboration with the Director of Administration on matters that cross the Operations and Administration boundary. Title and Rights Claims, situated within Territorial Stewardship, maintains its direct reporting line to Chief and Council; the DOO provides operational coordination and support for that function within TSD.

REPORTING STRUCTURE

Reports to the Executive Director.

Direct Reports:

• Education, Language & Culture; Social Development; Child and Family Services; Wellness Programs; Health; Lands; Public Works and Housing; Fire and Territorial Stewardship departments.

JOB DUTIES & RESPONSIBILITIES

• Provide direct supervision to all seven Operations Department Directors and Managers; conduct regular performance reviews, coaching, and professional development planning
• Ensure each department has a current operational plan, annual work plan, and measurable performance targets aligned with OKIB's strategic priorities
• Monitor departmental KPIs and service delivery outcomes; escalate risks, gaps, or emerging community needs to the Executive Director
• Ensure all Operations departments deliver programs and services that are culturally grounded, equitable, accessible, and responsive to the needs of OKIB membership
• Oversee the development and consistent application of Standard Operating Procedures (SOPs) across all Operations departments
• Work with department directors to ensure all program funding agreements, reporting deadlines, and compliance requirements are met
• Liaise with the Director of Administration on cross-stream financial matters including budget transfers, grants, and audit preparation relevant to Operations departments
• Identify emerging funding opportunities and bring them forward to the Executive Director with an assessment of organizational capacity and alignment
• Lead the Operations-side response to community emergencies including health outbreaks, infrastructure failures, and environmental incidents, in coordination with Public Works, Health, and Lands departments
• Provide operational oversight and administrative support to the Territorial Stewardship department including Cultural Research, GIS Mapping, Forestry, Fisheries, and Aboriginal Rights sub-departments
• Respect and support the direct Council