Management Analyst

This position serves as a Management Analyst within the OST, Resource Management Operations (RMO) team responsible for providing a wide range of office management and administrative operations support services. Responsibilities include assisting with budget and financial management activities, timekeeping, travel coordination, security, property management, and other administration and operational functions.

Major duties

As a Management Analyst, you will: Work closely with the senior level Management Analyst to coordinate and execute administrative processes, ensure timely completion of operational requirements, maintain accurate records, and support effective day-to-day management of the assigned OST offices, including staying informed regarding budget processes and funding and managing office expenses and purchases. Serves as a Government Purchase Card (GPC) holder and is responsible for making authorized purchases in accordance with applicable Federal, DOT, and GPC policies and procedures. Maintain supporting documentation, reconciling transactions, and ensures purchases are properly documented, approved, and completed in a timely manner. Utilize various information systems to perform routine administrative and operational tasks, generate reports, track spending, monitor transactions, and maintain accurate and up-to-date records. Ensure information is entered, maintained, and reported accurately in accordance with applicable policies, procedures, and internal controls. Support the timely completion of personnel-related actions by coordinating with others on the onboarding of new employees and processing administrative requirements associated with employee departures. Work closely with the OST RMO team to manage and process office timekeeping and attendance using the CASTLE system. Ensure time and attendance records are accurately maintained and processed in accordance with applicable DOT guidelines, Federal policies, and established procedures. Stay informed of changes to timekeeping and attendance requirements and provides administrative support to employees and supervisors to ensure compliance. Proactively take steps to ensure that all staff are trained to use Castle and informed of all timekeeping policies and work directly with the staff on any issues. Assist employees with the TRANServe application process, including providing guidance on application requirements, resolving administrative issues, and supporting the timely processing of transit benefit requests. Serve as an approving official for the TRANServe program and review quarterly transit benefit reports to ensure all staff members are compliant with TRANServe requirements. The ideal candidate is a proactive, highly organized, and analytical professional who thrives in a fast-paced environment with shifting priorities. The candidate will possess a comprehensive understanding of federal administrative concepts, information systems, and compliance frameworks, allowing them to independently manage day-to-day operations while strategically evaluating program effectiveness.

Qualifications

To meet the minimum qualifications for this position, you must meet either the education OR experience qualifications for the grade at which you are requesting consideration and provide a copy of transcripts for verification. To qualify for the GS-11 on Experience, you must have at least one year of experience equal or equivalent to the GS-09 it must include: Experience managing office and administrative support functions, which includes utilizing electronic timekeeping systems and maintaining property accountability records. Experience serving as a primary point of contact for travel coordination, which includes interpreting federal travel regulations to guide staff and processing travel requests through an automated travel system. Experience administering specialized transit benefit or employee assistance programs, including evaluating applications for compliance and reviewing periodic utilization reports. To qualify for the GS-11 on Education alone, you must have: 3 years of progressively higher-level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree. You can also qualify based on a combination of higher-level graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application. To qualify for the GS-12 on Experience, you must have at least one year of experience equal or equivalent to the GS-11 it must include: Experience evaluating the long-range effectiveness and productivity of organizational administrative support activities, including identifying systemic operational issues and establishing criteria to optimize day-to-day office workflows. Experience serving as an oversight authority for automated administrative systems across an organization, including managing time and attendance tracking policies, overseeing physical property tracking protocols, and directing personnel onboarding workflows. Experience administering organization-wide compliance and employee benefit programs, including serving as a formal approving official, analyzing programmatic performance data, and enforcing compliance standards across multiple business lines. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/frequently-asked-questions/employment-faq/federal-hiring/how-do-i-apply-for-federal-jobs/ Students enrolled in a qualifying degree program can apply if the anticipated graduation date is within six months of closing date of the announcement. Graduation transcript must be received before start date. Other applicants must meet all qualification requirements by the closing date of this announcement.

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance the organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. CONDITIONS OF EMPLOYMENT: SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. BACKGROUND INVESTIGATION: A background security investigation is required for all selected individuals. Appointment will be subject to the applicant's successful completion of the security investigation and favorable adjudication. Failure to meet these requirements will be grounds for termination. PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed). TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.