Service Coordinator - Air Conditioning & HVAC
About the company
Our client is in the Facilities Management sector, they are seeking a Service Coordinator to be responsible for the efficient planning, coordination and administration of reactive and planned maintenance works for air conditioning, refrigeration and HVAC systems.
Your tasks
The role involves coordinating engineers, communicating with customers and clients, managing workloads and ensuring jobs are progressed through to completion.
- Coordinate and schedule service appointments for HVAC installations, maintenance, and repairs
- Act as the primary point of contact for clients, ensuring outstanding customer service at all times
- Maintain accurate records of service activities and client interactions using CRM software
- Collaborate with technicians to ensure timely and efficient service delivery
- Monitor inventory and assist in procurement of necessary parts and equipment
- Assist with invoicing and follow up on outstanding payments
- Identify opportunities for process improvements to enhance service efficiency
Requirements
Ideal Candidate Our client is looking for someone who possesses:
- Previous experience in a service coordination or administrative role, ideally within the HVAC or facilities management industry
- Strong organisational skills with the ability to manage multiple tasks simultaneously
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office Suite and CRM systems
- A proactive and enthusiastic attitude with a commitment to delivering exceptional customer service
What we offer
*Salary: £27,000 - £30,000 Contract Type:** Permanent
Why This Role? This is an incredible opportunity to play a crucial role in ensuring the smooth operation of HVAC services for a reputable organisation. The successful candidate will not only contribute to the team's success but also enjoy a fulfilling career with potential for growth.
How to apply
Interested candidates are encouraged to submit their CV and a cover letter detailing their relevant experience to the Bromley Office Angels Inbox.
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Service Coordinator - Air Conditioning & HVAC Location: Bromley, Greater London
If you are ready to take your career to the next level and make a positive impact in the facilities management industry, don't miss out on this opportunity!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.