ER and Wellbeing Advisor
Location: Westerham Company Description
Our client is proud of their reputation as a modern and progressive employer. Their 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
"The People Team plays a critical role in supporting our services to deliver our work. We're a team of nearly 20, and work from our offices in the south east and remotely (with travel to our services)."
Job Description
As the ER and Wellbeing Advisor for our client you will provide expert, practical and risk-aware support to managers and colleagues, ensuring employee relations and wellbeing issues are managed fairly, lawfully and in line with the clients values.
As part of this role, you will also work collaboratively across the People Team supporting the Strategic People Partners as and when required, particularly in the areas of bids, TUPE, and redundancy.
You will be required to hold a caseload of ER cases and log all queries, creating relevant files and escalating where appropriate.
Other duties will involve monitoring and carrying out sickness reviews for employees and liaising with Occupational Health. Supporting managers with complex sickness absence and health related capability matters and supporting conflict resolution through facilitating difficult conversations.
Key Success Measures for this role include:
ER Case Management Case Quality and Risk Management Manager Capability Building Absence and Wellbeing Outcomes Stakeholder Engagement ER Data collection and insight Process Improvement and Consistency Contribution to People and Culture Plan
Qualifications
As the ER and Wellbeing Advisor you will need:
CIPD Level 5 or equivalent experience in a people operations team Level 2 English and Maths Experience working with HR information and Case Management systems and Microsoft Office - Word and Excel. Ability to build and develop good working relationships and work independently and collaboratively.
Additional information
Salary: Up to £35,500 per annum
Hours: 37 hours a week
Contract: This role is permanent.
Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying. On-site parking is available for staff.
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