Apprenticeship Railway Travel and Mobility Service in Graz

Do you enjoy being in direct contact with customers every day and accompanying them on their journeys? You can find this opportunity at the ticket counter, in the ÖBB Kund:innenservice, or on the train. Also, check out our professional video for this apprenticeship.

Your future tasks

You advise, inform, and assist our customers before or during their journey.

You plan travel routes and create suitable offers and tickets.

You are responsible for the safety and inspection of tickets on the train.

What you especially need 

You enjoy assisting and advising customers.

You have good interpersonal skills and do not lose your composure in conflict situations.

You have good English skills and possibly prior knowledge of another foreign language.

You have an interest in geography and an interest in traveling.

You navigate the digital world without instructions.

You possess the necessary physical requirements. Our offers that will convince you You will work in four areas of activity: as a travel consultant at the ticket counter, customer service agent, train attendant, and as a Bürokauffrau/Bürokaufmann.

You will receive two apprenticeship qualifications as Bahnreise- und Mobilitätsservicekauffrau/Bahnreise- und Mobilitätsservicekaufmann and Bürokauffrau/Bürokaufmann. You have the option to choose an apprenticeship with Matura. 

You have versatile development opportunities within the Group.

You will receive free travel throughout Austria with ÖBB trains. 

You have the opportunity for an internship abroad in the 3rd year of apprenticeship. Vocational school is in Wien and rotating practical training sites are in your region.

The apprenticeship starts in September 2027

The apprentice income for the apprenticeship Bahnreise- und Mobilitätsservice is per month/gross (as of December 2025):

in the 1st year of apprenticeship: € 916.70

in the 2nd year of apprenticeship: € 998.66

in the 3rd year of apprenticeship: € 1,335.41

in the 4th year of apprenticeship: € 1,799.67

Your application Apply online right here with the following complete documents: CV

Annual school reports from grades 7 - 8

School report/annual report of grade 9, if already completed

Valid residence permit – for non-EEA citizens

Proof of citizenship or copy of passport

Photo This is how you apply for this apprenticeship position.

Contact persons 

Do you have any further questions regarding the application and our apprenticeships?  Please feel free to contact us by phone or email:

Tel.: +43 5 1778 97 65003    E-Mail: lehrlingsbewerbung@oebb.at 

For technical questions regarding this job advertisement, please contact the following email address: lehre-mobilitaetsservice@pv.oebb.at

Women are an indispensable part of our success and our corporate culture. Therefore, we particularly welcome applications from women, who will be given preference in the event of equal qualifications – taking into account the relevant framework circumstances of all applications.

We point out that in the course of admission, the submission of a criminal record certificate is required.

Über das Unternehmen:

Since 1923, as ÖBB, we have been shaping mobility in Austria and bear responsibility for a modern infrastructure as well as for the transport of people and goods.

A career at the ÖBB is not only diverse but also meaningful: As the largest climate protection company in the mobility sector, we move all of Austria, drive the Austrian economy forward, promote innovation, and are a reliable, responsible employer. We support our employees in their professional and personal development, implement measures for their health, and together we create a corporate culture characterized by appreciation and respectful cooperation.