Intake Specialist

📢 Job Opportunity | Intake Admin Specialist (Legal Intake) – Personal Injury

We are currently seeking a highly organized and detail-oriented Intake Admin Specialist to join a fast-paced legal team.

📍 Location: Kenya or Philippines

🏢 Work Setup: 100% On-Site (Required)

Key Responsibilities

✅ Manage 100+ intake-related requests daily.

✅ Follow up with clients to obtain signed retainers, W-9 forms, and other required documentation.

✅ Conduct client outreach to gather missing information and signatures.

✅ Review and audit intake documentation for accuracy and compliance.

✅ Proofread client-facing documents and intake materials.

✅ Review recorded intake calls for quality control and missing information.

✅ Maintain and organize case files within the case management system.

✅ Prepare, scan, print, and mail legal correspondence.

✅ Collaborate with intake and legal teams to ensure timely case processing.

Required Qualifications

Bachelor's Degree required.🎓

🎓 Currently pursuing or graduated in Law, Legal Studies, Paralegal Studies, Political Science, Criminal Justice, or a related field.

Required Experience

• Minimum 1 year of experience in a law firm environment.
• Experience in legal intake, legal administration, case management, legal support, or client services.

• Experience handling high-volume workloads in a fast-paced environment.
• Advanced English communication skills (written and spoken).

Preferred Qualifications

⭐ Personal Injury experience.

⭐ Experience using Salesforce and/or Litify.

⭐ Familiarity with U.S. legal processes and documentation.

⭐ Previous experience supporting high-volume legal intake teams.