records technician

*Job Overview*

Oasis Orthodontics is a busy, patient-focused orthodontic practice dedicated to creating confident smiles in a warm, supportive environment. Our team values accuracy, teamwork, and great patient care. We're looking for a detail-oriented Records Technician to join us.

*About the Role* The Records Technician captures and manages the diagnostic records our doctors use for treatment planning and progress tracking. You'll often be one of the first team members a new patient meets, so a friendly, reassuring manner is just as important as technical skill.

*Key Responsibilities*

• Take high-quality diagnostic records, including intraoral and extraoral photographs, panoramic and cephalometric radiographs, and digital intraoral scans
• Take alginate impressions and pour, trim, and label study models when needed
• Upload, organize, and maintain patient records accurately in our practice management software
• Prepare records for new patient consultations, progress checks, and debond appointments
• Explain each step of the records process to patients and parents in a calm, clear way
• Follow infection prevention and control protocols and radiation safety standards
• Keep imaging equipment, cameras, and scanners clean and in good working order, and report issues promptly
• Support the clinical team with chairside assisting, sterilization, or other duties as needed

*Qualifications*

• Level I or Level II Dental Assisting certificate (required)
• Current registration in good standing with the provincial regulatory body, where applicable
• Radiography qualification (required for taking radiographs)
• Current CPR/BLS certification
• Orthodontic experience is an asset but not required; we're happy to train the right person
• Experience with digital intraoral scanners (e.g., iTero) and orthodontic practice software (e.g., TOPS Ortho) is an asset
• Strong attention to detail and good organizational skills
• Comfortable with technology and learning new systems
• Warm, professional communication with patients of all ages

Pay: $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• Company events
• On-site childcare
• On-site parking
• RRSP match
• Wellness program

Licence/Certification:

• Dental Assisting License (required)

Work Location: In person